Managed IT Services Rochdale

Avoid the constant hassle of daily IT issues and pass the responsibility of your infrastructure to trained, reliable professionals with Netcentrix.

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Access the Support You Need with Proactive Managed IT Services in Rochdale

Struggling to keep up with the times tech-wise? Are daily IT issues causing constant headaches? Is your Rochdale business suffering from inefficient processes? If the answer to any of these is yes, handing over management of your IT infrastructure to the experienced technicians at Netcentrix could be the way to go. If your company is in the Rochdale area, let us take care of the awkward side of things, so you can dedicate more time to business growth and success.

Managed IT Services in Rochdale Bespoke to Your Business

Nobody wants to feel like one out of a bunch, especially when it comes to giving your business the tools it needs to thrive. That’s why, at Netcentrix, we focus our managed IT services in Rochdale on a job-by-job basis, offering our clients the advice and support Rochdale businesses will benefit from the most. We’ll look at the IT processes you’re currently working with and offer handy advice on where things could be better, before seamlessly working new additions into your systems.

Concerned about cyber security? Our proactive monitoring and maintenance means we’ll always have an eye on your network and automatically eliminate potential threats before they have the chance to cause damage, so you can dedicate more time and energy to essential tasks without worry.

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Send Productivity to New Heights and Keep Your Staff Satisfied with Efficient Systems

We all rely on solid IT infrastructure in the workplace, which is why this infrastructure needs to run smoothly at all times. But outdated tools or ways of working can hinder productivity and profits, harming business and holding the workforce back. That’s why having the Netcentrix team examine your current setup is always a wise move.

Whether you’re working with on-site servers, or you rely on more modern cloud solutions, our professional service will help you maximise your efforts and take control of your infrastructure, allowing you to funnel more resources into moving your business forward. Say goodbye to downtime and hello to a better way of working.

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Why Choose Managed IT Services in Rochdale from Netcentrix?

As approved Microsoft partners, we’re trusted by one of the world’s leading computing technology providers to offer their products and services to businesses just like yours, so you know you’re dealing with trustworthy, highly-experienced professionals with Netcentrix. We work with the most recent tools and updates to make sure our customers are always utilising the latest and greatest technology.

As we only work with the latest technology and software versions, this helps us bolster our security efforts, helping to keep your sensitive business data safe from viruses and hackers attempting to breach your systems. This added layer of protection offers great peace of mind, knowing you can avoid the pitfalls of a dangerous attack later down the line.

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Key Features

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Support Services

Whatever hours your business operates, you’ll always be able to reach a trained professional to help with any problem.

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Fully Managed IT services

Relieve the pressures of daily IT nightmares and leave them in the hands of experienced professionals with Netcentrix.

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In-Depth Infrastructure Analysis

Not sure where improvements could be made? We’ll look at everything you’re working with and offer comprehensive solutions.

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Crystal-Clear Service Agreements

Security Level Agreements (SLAs) guarantee a minimum level of service to meet your needs no matter the conditions.

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Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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The Benefits of Managed IT Support in Rochdale

Access our team of experts to help you get the most out of your IT solutions.

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Expert Advice

Whatever issue you’re facing, we’ll always have an expert ready and waiting with advice and assistance to keep you on track.

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Individual User Support

The same issues keep cropping up with individual user accounts? Save yourself the stress and let us deal with it.

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Out-of-Hours Assistance

Need a hand with something outside of standard working hours? Don’t worry, we’re here to help.

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Proactive System Monitoring

By having automated security tools in place to protect your systems, we’ll always have a watchful eye on your precious infrastructure.

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Maximum Productivity

By fixing nagging issues that are slowing you down, your team will be free to work more effectively than ever.

No-nonsense Managed IT Services in Rochdale

Simple Billing

Why bother with confusing monthly IT bills when you can consolidate everything with a simple, easy-to-understand bill for managed IT?

Expert Technicians

Our team is experienced in a wide array of IT areas, so we’ll always have someone to help with your specific needs.

Dedicated Account Management

You’ll always have a dedicated Account Manager who will be your first port of call for anything you need and who’ll be happy to assist with any technical teething issues.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s managed IT services agreements?

Agreements for managed IT services in Rochdale start at 12 months. This gives us plenty of time to examine your systems and implement any changes we recommend. Not only this, but it also gives us a chance to closely monitor results and make further pivots should a new development emerge, so you’re always getting the most up-to-date services and the absolute best value for your money. Speak to a Netcentrix expert to find out more.

Can Netcentrix replace my current managed services, such as security and data backup?

Of course. However you’re looking to make improvements to your Rochdale business’s IT infrastructure, we have a catalogue of products and services that’s bound to be of use. Just get in touch to learn more.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Rochdale?

Instead of charging a boilerplate fee, at Netcentrix we always take the time to look at your business on an in-depth level, so we can offer only the tools, services and support you need to get the job done – no extra charges, no unnecessary costs. After we’ve spoken with you about what you need, we’ll put together a package that’s catered precisely to your business and your budget.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

There are several reasons for this. Firstly, 30 days give you time to arrange the cancellation of any other services you’re subscribed to that Netcentrix will be replacing. This ensures you’re not paying too much for the same service to two different providers. Secondly, this period allows us the time to thoroughly examine your systems and how they operate over a period of weeks, giving us a better grasp of how to improve your operations, so we can get it right the first time.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Services in Rochdale?

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