Managed IT Support for Law Firms

Keep highly sensitive client data safe with ironclad data security and relieve the stresses of technical issues, so you can deliver exceptional legal sector services.

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First-class, Reliable IT Solutions and Support for Law Firms

Technical problems can cost legal firms countless hours of productivity each year, resulting in lost profits and, potentially, lost clients. However, with managed IT support for law firms from Netcentrix, your business can hand off the responsibility of such issues to trained, experienced professionals, so you can get back to serving your clients faster.

What is Managed IT Support for Law Firms?

Netcentrix allows your firm to outsource the daily management of your IT systems, so your in-house team can focus on more pressing tasks and push the business forward. With top-class assistance from our team of IT experts, you’ll always have the support you need, helping your legal practice cut downtime and provide the best service for all your clients.

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How Can Managed IT Support Help Your Law Firm?

In the digital age, law firms everywhere rely on consistent and stable IT solutions to manage important tasks and give their clients the most knowledgeable and efficient service. When problems arise, if the issues aren’t dealt with quickly, this can seriously disrupt essential workflows and cost such firms more than just cash. Hiring in-house experts can be expensive, but outsourcing the management of your firm’s IT to Netcentrix will give you the technical advantages you need to keep moving, without the hefty price tag.

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Does my Law Firm Need Managed IT Support?

Discover if our Managed IT Support services are right for your business:

Business Size

Netcentrix provides proactively managed IT solutions for medium to enterprise-sized law firms in need of assistance.

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Cost Management

We provide a cost-effective way for law firms to manage their IT, offering assistance and solutions bespoke to your business.

Single Provider

Reduce overall expenditure and confusing subscriptions by consolidating your IT management into a single, easy-to-grasp service with one provider.

Reduced Resource

Don’t want to pay for a full-time in-house IT expert? Netcentrix can offer the solutions you need at a far cheaper rate.

How Netcentrix Supports Your Law Firm

When your law firm works with Netcentrix, you’re not just one out of a pack. We work closely with your business and analyse your daily IT needs and problems, so we can offer a tailored solution that fits your firm like a glove.

Once we have a good idea of your needs, our team of industry experts will help you deploy new solutions and maintain your momentum as you adjust, ironing out any issues you run into as soon as they appear. By proactively monitoring your systems, we’re also able to spot problems and resolve them before they have a chance to cause disruption.

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Features of Managed IT Support for Law Firms

Quickfire Issue Detection & Removal

Keep your firm heading in the right direction with fast and effective issue resolution, provided by Netcentrix IT experts.

Active Monitoring & System Management

A problem is still a problem even if it hasn’t kicked in yet – we’ll spot potential issues early on and remove them so they don’t cause stagnation later.

Consistent Project Support

Improving your existing systems or onboarding totally new technology can be scary. Our team will be there to support you every step of the way.

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Regular Updates

Updated systems and security are the keys to peace of mind. We’ll always ensure your applications are up to date, so you don’t have to.

Why Netcentrix for Managed IT Support?

At Netcentrix, we’ve built long standing relationships with some of the biggest brands in the business technology space, so we’ll always be able to offer you the cutting-edge tools you need to work at your best.

Expert-Level Knowledge

The Netcentrix team is comprised of experienced, dedicated IT experts with a wide range of industry-standard qualifications, so you’ll always have the answers you need.

Rapid Assistance

We always work quickly to ensure problems are dealt with before they become bigger problems for your business and your team.

Dedicated Account Management

You’ll be appointed a dedicated account manager who will act as your port of call for any questions, issues, or account queries – no more wondering who you need to call.

World-Leading Partnerships

Thanks to our links with the biggest and best technology brands the world over – including Microsoft – we’re always able to offer the tools you need to get the job done.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s managed IT support agreements?

Managed IT support packages for legal sector clients are taken out as a 12-month minimum contract. This allows us to adapt our service over time to best meet your needs as time – and technology – move forward.

Can Netcentrix replace my current managed services, such as security and data protection?

Absolutely. If you currently subscribe to other service providers, assisting with such things as cloud solutions, remote access solutions, preventing cyber attacks, and more, speak with a Netcentrix specialist. We’d be happy to discuss more about our range of professional services for law firms, beneficial to many in the legal industry, that will help push your law firm’s success.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by either:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services for UK law firms?

During our initial call or meeting, giving us as much information as you can about your firm, your day-to-day IT needs, and anything you feel may be lacking, gives us an excellent starting point. Then, if necessary, we can visit your site and perform an IT services audit to precisely identify which services and tools you would benefit from the most.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

30 days gives us enough time on our side to not just put your new Managed IT service together, but to cater it specifically to your business from a technical standpoint. Plus, if you’re migrating from other service providers, 30 days gives you time to finish up any remaining contracts you have before moving across.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Service for Law Firms?

Fill in our contact form today and one of our experts will be back in touch shortly!

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