Managed IT Services Horwich

Turn downtime into a thing of the past and give your staff the best chance at success with managed IT services from Netcentrix

microsoft logo
WatchGuard logo
VMware logo
microsoft logo
Veeam logo
SkyKick logo
Dell logo

Fully-Qualified Managed IT Services in Horwich

Are outdated IT tools slowing your business down? Are staff members frustrated with technical issues? Is managing daily IT tasks putting strain on other areas of your business?

If any of this rings true, outsourcing your IT infrastructure management to Netcentrix is a smart move. We’ll conduct a thorough evaluation of your current systems, identify areas where you may be struggling, and provide innovative, affordable solutions to keep your Horwich business on track.

Managed IT Services in Horwich Centred on Your Success

Managed service providers are supposed to offer the best tools and resources for your business – but too many treat all companies the same. This not only fails to foster growth but could result in you paying for services you don’t need. At Netcentrix, we don’t do things that way. By closely analysing your Horwich business and workflow, we create completely bespoke managed IT service packages tailored specifically to you. This ensures you receive the exact support you need to grow without spending money on unnecessary upgrades.

Our proactive system monitoring means we keep a watchful eye on your systems, allowing us to quickly identify and resolve issues and threats, all without requiring your involvement. And the best part? We can handle everything remotely – no more waiting for engineers. Just sit back and let us manage it all.

Managed IT services Horwich

Eliminate Frustrations and Embrace the Latest Technology

If you’ve been using the same technology for years, upgrading to new systems can feel like a big leap. But it’s a leap you must take if your business is dealing with slow processes and persistent technical glitches that drain productivity.

Netcentrix will guide you through the process, ensuring you make the right decisions. We’ll provide the technology and support you need to maintain strong business continuity, while immediately alleviating staff frustrations. Whether your business relies on hard drives or cloud solutions, Netcentrix has extensive experience with both, meaning we can assist no matter how you operate.

Managed IT Services Provider Horwich

Why Choose Managed IT Services in Horwich from Netcentrix?

For the best results, choose Netcentrix. Our team of highly trained, reliable experts will deliver exceptional service to keep your operation running smoothly. Plus, as an official Microsoft partner, we are trusted by the world’s leading tech company to offer their products and services. If they trust us, you can too.

You can also trust us to protect your sensitive company data. Our cybersecurity tools are always up-to-date, ensuring your business has the best protection against cyberattacks.

 

Managed IT Services

Key Features

Expert support, advice and solutions when you need them most.

Out-of-hours IT support for businesses

Comprehensive Support

Whatever technical challenges you’re facing, the team at Netcentrix is ready to help you find the right solutions.

managed IT services

Fully Managed IT Services

Relieve the stress of daily IT management by leaving everything to the experts at Netcentrix.

IT Audit and services

In-depth System Analysis

We’ll thoroughly evaluate your current systems and how they’re serving you, so we can recommend tailored improvements.

managed IT services

Service Level Agreements (SLAs)

Our SLAs give you a clear picture of the service levels you can expect, offering complete peace of mind.

Netcentrix cloud security for LED leisure

Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

Close

The Benefits of Managed IT Services in Horwich

Access our team of experts to help you get the most out of your IT solutions.

Lightbulb icon

Qualified IT Team

Our team of experts is available to assist you no matter where you’re located, and is equipped with numerous industry-standard accreditations.

Code Fork icon

Individual User Support

Don’t let recurring problems with individual user accounts slow your team down. We’ll handle the issues, so you can focus on your work.

Clock icon

Assistance Anytime

Whether you need support during regular hours or around the clock, Netcentrix is here to help.

Shield Tick icon

Proactive System Monitoring

Our direct connection to your systems allows us to resolve problems remotely before they escalate.

Graph going down

Maximum Output

With downtime eliminated, your team will be able to maximise productivity and help move your Horwich business forward.

Areas We Serve

managed IT services Horwich

Easy-to-Navigate Managed IT Services in Horwich

Simplified Billing

Say goodbye to dealing with multiple IT providers. With Netcentrix, you’ll benefit from a single, easy-to-understand bill for all your IT management needs.

Experienced Technicians

Our team is made up of experts who can handle even the most specific IT issues.

Multiple IT Products

In need of something specific you don’t see here? Speak to a member of the Netcentrix team today about our other available products and services.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

Can Netcentrix replace my current support services provider or support company?

Of course. If you’re not satisfied with the current provider managing your IT systems, speak with a Netcentrix expert today for more information. 

What do I do if I need support?

If you encounter an issue, simply open a support ticket by:

  • Using the ServiceNow online portal (for existing customers)
  • Sending us an email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Horwich?

At Netcentrix, all of our managed IT services packages are bespoke and tailored to your business. Instead of offering generic solutions, we take the time to get to know you and understand your unique needs.

Why does it take a minimum of 30 days for Netcentrix to begin work on our managed services and IT solutions?

The 30-day period gives you time to cancel any existing agreements with other IT service providers before transitioning to Netcentrix. It also allows us to thoroughly assess your systems and workflows so we can offer the best solutions from the outset.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

A professional man in a shirt and tie sitting in front of a white wall.
Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

A person icon against a blue backdrop.
Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

A person icon against a blue backdrop.
Daniel Frear

Alfa Travel

Interested in our IT Management Services in Horwich?

Fill in our contact form today and one of our experts will be back in touch shortly.

Other Queries

For any other queries or questions, please contact us on the following

    By submitting this form, you are consenting to be contacted by phone or email by Netcentrix and all Netcentrix associated companies. Netcentrix is committed to protecting and respecting your privacy and will only use your information to market relevant services or products to you. To view our Privacy Policy click here.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Useful Resources

    Find out more about managed IT services and how they can benefit your business.

    Cyber security for business
    Uncategorized
    3 Dec 2024|

    What Cyber Security Does Your Business Need?

    Over 40% of businesses are seeking external advice on cyber security and cyber crime, according...
    Business disaster recovery plan
    Security
    3 Dec 2024|

    The Importance of a Disaster Recovery Plan for Business Continuity

    Did you know that 40% of businesses never reopen after experiencing a disaster, and another...
    Virtual Desktop Infrastructure
    Cloud Services
    26 Nov 2024|

    What is Virtual Desktop Infrastructure (VDI)?

    How Could Virtual Desktop Infrastructure Help in Your Day-to-Day Operations? In today's increasingly remote and...

    Get In Touch Today.

    To find out more or to talk to one of our experts, contact us today.