Managed IT Services Chorley

Offload the pressures of your IT processes to trained professionals and boost your productivity by onboarding our managed IT services in Chorley.

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IT Management Services for Chorley Businesses that Fix Problems in Record Time

Whether you need someone to take ownership of your entire IT infrastructure, or you’re just looking for advice in specific departments, Netcentrix is on your side. Our managed IT support in Chorley is catered to your business, helping keep things running smoothly without you needing to deal with technical ins and outs.

Managed IT Services in Chorley that Focus on You

Your Chorley business is your bread and butter, which is why Netcentrix offers more than simply a ‘service’ – we offer a working relationship. By taking the time to understand your business, your needs, your goals and aspirations, we can provide the exact IT services you need to keep things moving now and in the future.

With proactive monitoring, you’ll be alerted as soon as issues arise, with reliable professionals getting to work immediately – this approach minimises downtime and helps you stay productive for longer. With decades of combined experience in the business technology space, we’re in a prime position to support businesses like yours through any IT challenges you face, focusing on your progression and protection.

reliable data recovery

Handle Aggravating IT Issues Fast and Reduce Downtime Immediately

Downtime costs large businesses hundreds of thousands every second, as an essential process is offline. Our reliance on technology to maintain healthy profits means it’s a smart move to have support, to bring things back in line quickly when they go wrong.

However your business utilises technology – through the use of cloud tech or in-house data management – Netcentrix is here to support you. We’ll help keep you productive when disaster strikes, as well as protect your data should the unthinkable happen.

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Why Choose Netcentrix for Managed IT Services in Chorley?

As a Microsoft-partnered service provider, we’re able to offer a reliable and professional service, while you can rest assured your IT is in the hands of experienced experts with accreditation from the world’s biggest name in the technology space.

By choosing a service that actively monitors your systems, as well as utilising the latest developments in cybersecurity protocols, you’re giving your business the best chance of protecting both your and your customers’ sensitive data.

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Key Features

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Support

Speak with an expert whenever you need to with support available 24 hours a day.

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Fully Managed IT services

Opt for fully managed IT services and take the worry and stress out of your hands.

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In-Depth Infrastructure Analysis

We’ll examine your current processes, identify where improvements can be made, and work with you to implement appropriate changes.

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Crystal-Clear Service Agreements

Service-level agreements (SLAs) offer complete clarity on the level of support you will receive before you sign up.

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Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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The Benefits of Managed IT Support in Manchester

Access our team of experts to help you get the most out of your IT solutions.

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Expert Advice

Issues will be raised and logged with the appropriate vendors on your behalf by our team of experts, saving you the hassle of raising the alarm every time.

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Individual User Support

Individual user login problems can be dealt with directly by Netcentrix experts, saving in-house IT managers the bother of constantly making changes.

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Out-of-Hours Assistance

By working outside of the standard 9-5 model, support will be available whenever it is needed.

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Proactive System Monitoring

By connecting to your systems, we can keep track of activity and deal with problems when they first arise, before they have the chance to cause damage.

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Maximum Productivity

Instead of waiting for a response, have your problems solved quickly and without hassle, so you can maximise productivity across the board.

Managed IT Services in Chorley you can Understand

Easy-to-Digest Billing

Why make expenses more complicated than they need to be? Consolidate your IT management payments into one easy-to-understand bill.

Experienced Technicians

Our team boast industry-standard qualifications across the board, so there will always be someone who can help you.

Huge Product Range

After something specific? Take a look at our wide range of IT products and services.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s Managed IT support agreements?

Managed IT support services in Chorley are taken out as a 12-month contract – this gives us plenty of time to implement improvements over several months as they appear, so you can reap the benefits for longer.

Can Netcentrix replace my current managed services, such as security and data backup?

Yes we can – whatever you’re struggling with in your IT infrastructure, we have a range of services and levels of service to meet your exact needs.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Chorley?

If you can give us as much information as possible about your specific IT requirements, and a good idea of your day-to-day IT needs, we’ll have a good idea as to the level of service you require. We can also visit your premises and carry out an IT infrastructure audit, if you like, to give you an even better idea as to what can be improved.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

30 days gives us enough time on our side to not just put your new Managed IT service in Chorley together, but to cater it specifically to your business from a technical standpoint. Plus, if you’re migrating from other service providers, 30 days gives you time to finish up any remaining contracts you have before moving across.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Services in Chorley?

Fill in our contact form today and one of our experts will be back in touch shortly!

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