Managed IT Services Manchester

Remove stress from your IT infrastructure and give yourself peace of mind that expert assistance is on hand with our managed IT services in Manchester.

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Comprehensive IT Management for Manchester Businesses that Solves Problems Quickly

If you’re seeking an experienced, North West-based team to take ownership of your IT operations, or you’re just looking for someone to lend a helping hand with your existing IT team, Netcentrix is here to help. Our Managed IT support in Manchester will help keep your systems running seamlessly when you need them most.

Managed IT Services in Manchester with Your Needs at Heart

Nobody knows your business like you do… At Netcentrix, we offer more than just a service – we offer a partnership. We take the time to get to know you, your business and your needs, and work alongside you to offer the precise IT services you need to keep business operations moving flawlessly.

Proactive monitoring means problems are flagged as soon as they arise, so the appropriate action can be taken as soon as possible – this means minimal downtime and more time to keep the ball rolling. Our combined decades of experience in the business technology space have allowed us to support businesses like yours, overcome challenges they’ve faced with IT, maximise productivity and bolster security. Let us take care of everything.

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Handle Nagging IT Issues Quickly and Make Downtime a Thing of the Past

With the reliance we all have on modern technology, it’s useful to have a helping hand when trouble arises – especially if your business is losing hundreds or thousands because of technical problems.

Whether your infrastructure is built around cloud technology, or you prefer to host everything in-house, Netcentrix has the skills and experience to get you back on track and keep profits on the rise. We’ll also make sure all your data is backed up, so you’ll never lose another file again.

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Why Choose Netcentrix for Managed IT Services in Manchester?

As a Microsoft-partnered service provider, you can rest assured we have both the knowledge and the backing of the world’s biggest tech giant to get the job done.

We put a heavy focus on monitoring, maintaining and protecting your systems – always using the latest and most stringent security protocols, to ensure your and your customers’ data is defended to the highest degree. Plus, we invest in team training regularly, to make sure everyone is up-to-date on the latest technology trends and threats, to offer your business the most effective system support possible.

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Key Features

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Support

Experienced and accredited technical support is available at all times, every day.

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Fully Managed IT services

Our broad range of support services are all available as fully managed – we’ll deal with IT so you don’t have to.

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In-Depth Infrastructure Analysis

We’ll do a deep dive into your current processes, guaranteeing the delivery of the precise services you need.

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Crystal-Clear Service Agreements

Clearly defined service-level agreements (SLAs) mean you’ll always know the level of support you’ll receive.

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Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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The Benefits of Managed IT Support in Manchester

Access our team of experts to help you get the most out of your IT solutions.

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Expert Advice

Our team of accredited engineers have the knowledge and expertise to log issues and raise them directly with the vendor on your behalf, saving you time and effort.

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Individual User Support

Netcentrix technicians can take the strain away from IT managers by dealing with individual user login issues remotely, freeing them up for more important tasks.

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Out-of-Hours Assistance

Whatever time your IT issues strike, our solutions can work outside of the standard 9-5 model, so you’ll always have the help you need.

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Proactive System Monitoring

Our innovative probes can be connected to your main systems and flag issues before they begin to impact business processes.

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Maximum Productivity

By working to solve problems as soon as they arise, rather than relaying them and waiting for a response, your business can enjoy maximum productivity.

Managed IT Services in Manchester Without the Hassle

Simplified Billing

Too many bills are always confusing. But with our managed IT services, you’ll always have a clear understanding of exactly what you’re paying for.

Experienced Technicians

Our team is happy to hold many different industry-standard qualifications, so there will always be an expert to answer your questions.

Wide Product Range

Spotted something that could be beneficial to your business? Ask about our wide range of IT products.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s managed IT support agreements?

All our managed IT support services in Manchester are taken out on a 12-month contract as a minimum – this gives us enough time to offer a stellar service and for your business to experience the benefits in both the short and long term.

Can Netcentrix replace my current managed services, such as security and data backup?

Absolutely – we have a full range of services and products that can help in all aspects of IT infrastructure. Speak with a member of the team to find out more.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Manchester?

Giving us as much information as you can about your business’s specific IT needs, as well as your current IT infrastructure, will be a massive help in us putting together an accurate price and package for you. We can also visit your site and perform an in-person audit, if you’d like?

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

The longer we have to analyse your systems and make decisions regarding the implementation of hardware/software that will benefit your business, the better chance we have of getting it right. 30 days is a good number as it gives us time to make moves on our end, while also allowing any existing contracts with other vendors to expire, so you’re free to move over to us.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Services in Manchester?

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