Maximise productivity and unlock the full potential of your IT infrastructure with trusted outsourced IT support from Netcentrix.
At Netcentrix, we take a more personal approach to your IT needs than other service providers.
Acting as an extension of your team, we apply our deep expertise and cutting-edge tools to remove IT roadblocks, so your people can focus on what matters most.
The result? A lot of saved time and enhanced productivity, meaning you’ll reap the benefits far quicker than if you were working alone.
From day one we will be upfront about the costs of the project to ensure, so you can plan and budget effectively.
When you work with Netcentrix you have the peace of mind that you are working with highly-experience and accredited industry experts.
Our large solution portfolio means we have everything you need to take your business to the next level. Alongside our solutions, you will benefit from our highly knowledegable and customer-focused service.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Outsourcing IT support provides several key benefits for growing organisations:
Predictable IT costs with clear monthly pricing
Faster response times to technical issues and system alerts
Proactive monitoring to prevent problems before they disrupt operations
Reduced downtime through rapid issue resolution
Scalable IT support that grows with your business
24/7 system monitoring and assistance
Vendor management so you don’t have to coordinate multiple suppliers
These advantages allow your internal team to focus on strategic initiatives while experienced specialists manage day-to-day IT operations.
Managing IT shouldn’t slow down your business.
Netcentrix works closely with organisations to understand their technology challenges and deliver tailored solutions that improve performance, strengthen security, and reduce operational pressure on internal teams.
Whether you need additional support for your existing IT department or a fully outsourced solution, our experts ensure your systems remain reliable and secure.
Outsourcing your IT works best when there’s a structured, proactive layer of managed support underneath it.
N-Sure provides exactly that – three clearly defined service areas covering servers, networks and end users, giving you complete visibility and predictable costs across your entire IT estate.
Your outsourced IT partner needs to keep your most important systems running. N-Sure Server Support provides unlimited remote assistance, 24/7 monitoring and managed patching for on-premise, cloud and hybrid servers – so the systems your business depends on are always available and secure.
Proactive monitoring identifies hardware and software issues before they become disruptions
Managed patching for operating systems and approved third-party applications
Vendor coordination and hardware failure management included
Quarterly strategic reviews with your dedicated account manager
A dependable network is the quiet engine behind your outsourced IT operation. N-Sure Network Support manages your firewalls, routers, switches and access points with continuous monitoring, proactive firmware updates and full vendor liaison – so connectivity issues don’t get in the way.
Fixed monthly cost with unlimited remote support and no surprise fees
Defined maintenance windows and proactive issue prevention
Network diagrams are documented and updated throughout your engagement
Annual external WAN IP penetration test to validate your security posture
When IT is outsourced, your people expect seamless, responsive support. N-Sure End-User Support provides a UK-based service desk, Microsoft 365 assistance and device management during business hours – keeping your workforce productive and your IT overhead firmly under control.
Choose between the Assist or Complete service tier to match your setup
Named-user pricing makes costs easy to forecast and track
Cyber Essentials-aligned practices are built into every engagement
Optional 24/7 add-ons for businesses that need extended cover
N-Sure brings structure, transparency and proactive care to outsourced IT. Get in touch with a Netcentrix specialist to find out more.
Whatever your business goals and wherever you’re located, Netcentrix is here to provide the innovations and expertise you need to eliminate downtime and position yourself strategically for greater success in the future:
Opt for our onsite or remote IT support services to deal with technical issues at any time.
By having constant access to your systems, we can spot and eliminate threats for you as and when they appear.
We can remotely improve your tools, so you’re always using the most reliable versions.
Optimise network performance to ensure staff can always work to the best of their ability.
In the event of a data disaster, we’ll have you back up and running in rapid time with disaster recovery solutions.
Ensure you’re always meeting required data storage guidelines, for your own sake and the sake of your customers.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with our managed IT support services. Check out the video to see how this was achieved.
Supporting customers with their technology needs for almost 30 years.
Ready to embrace the many advantages on offer by working with third-party experts? Discover how Netcentrix’s outsourced IT support services can improve performance, reduce costs, and protect your business with expert support and enterprise-grade solutions.
Fill out your details in the form below, and a member of our team will be in touch with you as soon as possible.

Explore some key IT Consultancy FAQs
Absolutely. If you’re not satisfied with your current provider, we’ll ensure a smooth transition and build a service model that delivers real value from day one.
Speak to a Netcentrix expert today to learn more.
This is a common question. If you’re not familiar with outsourced IT support services, and you already have an in-house team working hard, outsourcing companies to assist with your IT needs may seem strange.
But along with relieving pressure from your team as your company grows, encouraging operational efficiency, Netcentrix can also spot areas of improvement and vulnerabilities thanks to our specialised expertise that may have been missed by your staff, due to their familiarity with your ways of working.
Not only that, but choosing an external support team may actually lead to serious cost savings compared to paying a full-time salary or salaries. Making partnering with us the more cost-effective option.
Data security and the prevention of cyber threats are a key talking point for many businesses today, and at the rate cyber attacks are occurring, there’s a very good reason.
If improving your cyber security measures is a priority, you are in the safest of hands with us. As a proactive support partner, we don’t wait for you to reach out before preventing attacks. We’ll monitor your systems and network remotely and, should an anomaly be detected, a dedicated technical consultant will investigate the issue and remove any threats before they can cause widespread problems throughout your business – all without you having to lift a finger.
For a detailed breakdown of our cyber security solutions, speak to a Netcentrix expert today.
Find out more about IT consultancy and how it can benefit your business.
To find out more or to talk to one of our experts, contact us today.