Managed IT Services Preston

Take countless tasks off your list by handing control of your IT infrastructure to experienced professionals with our managed IT services in Preston.

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All-encompassing Managed IT Services for Preston Businesses with Proactive Monitoring

Whether you’d like someone to take ownership of your entire IT infrastructure, or you just need a helping hand in certain departments, Netcentrix can help. With a bespoke managed IT service, you’ll be able to save yourself time and stress while maximising productivity – all in a package that’s catered to your business processes and your budget.

Managed IT Services in Preston that Focus on your Precise Needs

When you partner with Netcentrix for your Preston managed IT services, that’s exactly what you’re getting – a partner. We work closely with you to examine your business, your IT processes and where you want to go in the future. We then use this information to create a managed IT package with all of the tools and advantages you need to truly make the most of your IT.

Thanks to proactive monitoring, issues will never go unnoticed and will be dealt with quickly and effectively, so you can get on with your important work with peace of mind. Repairs and fixes will be made without the need for you to get involved, saving you time and boosting your productivity. Leave the awkward work to us.

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Eliminate Downtime and Save your Staff Countless Hours

Technical problems always cause a significant amount of downtime. In turn, this causes your business to lose substantial profits every second you’re not moving forward. With our managed IT services in Preston, problems are dealt with virtually immediately, with any repairs being made as soon as possible, so you can keep your staff productive and your business profitable.

We can offer assistance to businesses no matter how their current system operates – whether you’re on a fully cloud-based system or still using in-house technology, we’ll have your back. Either way, if you’re concerned about mass data loss, we can create a backup to store everything you need safely off-site.

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Why Choose Netcentrix for Managed IT Services in Preston?

As a Microsoft-partnered service provider, businesses put their faith in us to deliver quality technical assistance at an industry-standard level, while having the assurance they’re dealing with an experienced and reliable team.

With a strong emphasis on cybersecurity, we work hard to ensure all our services are backed by airtight security protocols – all of which are updated to the latest versions constantly for ultimate security from potential threats. If any threats do appear, they’re dealt with immediately.

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Key Features

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Support

Do problems occur outside of office hours? No problem. Support is available 24 hours a day, so you’re never caught off guard.

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Fully Managed IT services

Relieve yourself of the stresses of daily IT management by opting for a fully managed IT service in Preston.

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In-Depth Infrastructure Analysis

We’ll take a deep look at what you’re already working with so we can implement changes that will make an immediate difference.

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Crystal-Clear Service Agreements

Industry-standard service level agreements (SLAs) mean you’ll always be aware of the level of service you’re entitled to.

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Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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The Benefits of Managed IT Support in Preston

Access our team of experts to help you get the most out of your IT solutions.

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Expert Advice

As soon as a problem occurs, our team will raise the issue with an appropriate vendor, so you don’t have to. They’ll use their expertise to deal with it in record time.

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Individual User Support

Remove the awkwardness of dealing with individual user problems and let a team of experts tackle isolated incidents.

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Out-of-Hours Assistance

Whether you work 9 to 5 or on an alternative schedule, support is always on hand.

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Proactive System Monitoring

By connecting directly to your system, we’re able to keep track of progress and flag potential issues before they become serious problems.

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Maximum Productivity

By removing issues that block productivity early on, you’re able to keep your team working at 100% at all times.

Managed IT Services in Preston that are Easy to Navigate

Simple IT Billing

Do away with confusing IT-related bills and consolidate all your Managed IT needs with Netcentrix.

Qualified Technicians

With Netcentrix experts on your side, you’ll always have someone with the right qualifications to deal with your issues.

Numerous Products

Looking for something specific? Take your pick from our selection of world-class IT tools.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s Managed IT support agreements?

Netcentrix’s managed IT services in Preston are offered on a minimum 12-month contract basis. This gives us plenty of time to implement changes, monitor your processes, and adapt our approach if necessary, to offer you the best value service possible over the long term.

Can Netcentrix replace my current managed services, such as security and data backup?

Definitely – our services can be catered to whatever specific needs you have. Just speak to a member of the team to discuss your options.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Preston?

We price our packages depending on your precise needs, so we can give you the best possible deal. We’ll discuss your current processes, your requirements, and any requirements you feel you may need moving forward. We can also perform an in-house audit on your systems, for a more precise approach. Then, we’ll offer a package that suits both your needs and your budget.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

If you have any remaining contracts with existing providers, 30 days is usually enough time for these to expire before our services begin. Plus, this time lets us prepare your services more carefully, so they fully integrate into your business – or with your existing systems – as efficiently as possible.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Services in Preston?

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