Relieve your staff from constant stress and downtime by handing over control of your existing systems and IT infrastructure to the experts at Netcentrix.
Is your internal IT team under constant pressure due to daily IT tasks? Is your company wasting money on outdated systems? Could things be running much more smoothly?
Wigan’s business community spans manufacturing, logistics, professional services and healthcare – and whatever your sector, the IT pressures are the same: ageing infrastructure, growing cyber threats and the demand to support hybrid working without increasing headcount. Our North West-based engineers can be on-site at your Wigan premises quickly when you need us, backed by the full breadth of Netcentrix’s managed IT services to keep your business moving.
A one-size-fits-all solution doesn’t work for every business. That’s why we take the time to fully understand your business goals and what you aim to achieve both now and in the future. This way, we can offer a comprehensive managed IT service that meets your unique needs without you spending on unnecessary upgrades.
When you partner with an experienced managed service provider like Netcentrix, you’re not just getting IT support—you’re also gaining a cybersecurity expert. Our proactive server monitoring keeps an eye on your systems, allowing us to identify and fix potential issues before they become major problems. And the best part? Everything is handled remotely, so you won’t waste time waiting for an engineer to arrive.
When your IT systems fail to function properly, it can lead to stagnating growth and lost profits. Sadly, this happens more often than it should and costs businesses more than they can afford. By partnering with Netcentrix, you ensure your systems stay fully operational with expert disaster recovery solutions.
Whether you rely on on-site servers, hard drives, or have fully embraced cloud solutions – or even a combination of the two – we can support you. Our IT support company is experienced in assisting businesses of all kinds, ensuring you avoid the IT issues that other companies face. Keep downtime to a minimum and your systems running smoothly – what are you waiting for?
We’re more than just another IT department. When it comes to managing technology for busy companies, experience is crucial. That’s why you can trust Netcentrix. Our service desk team brings extensive experience across various industries, and we always have the solutions to your IT challenges.
Plus, as an official Microsoft partner, you can be confident that the world’s largest tech company trusts us to deliver top-tier Microsoft services. So why not trust us, too?
And when it comes to data protection, Netcentrix takes it seriously. Our cybersecurity tools work tirelessly to ensure your sensitive data remains secure around the clock.
Expert support, advice and solutions when you need them most.
Even if your working hours aren’t typical, Netcentrix ensures you’ll always have support when you need it.
We can take care of 100% of your IT infrastructure, so you can focus 100% of your efforts on the jobs that matter.
Before we make any changes, we thoroughly analyse your existing systems and processes to identify improvements that will make a significant impact.
Our SLAs provide a comprehensive and transparent view of the service level you can expect.
Discover first-hand how businesses like yours have achieved remarkable success with our tailored managed IT support solutions.
Access our team of experts to help you get the most out of your IT solutions.
We provide clear, actionable advice, so you’ll always know what steps to take to resolve issues quickly.
Don’t allow a fault with a single user account to hold the rest of your team back – let us deal with it, so you don’t have to.
Whether it’s first thing in the morning or late at night, you’ll always have the support you need to move your business forward.
We monitor your systems around the clock, addressing problems and threats before they escalate.
With the latest IT tools and solutions, your team will be more efficient than ever.
Netcentrix operates on a per-user, per-month pricing model – so your IT costs are predictable, scalable, and directly tied to the size of your team. No surprise invoices, no paying for licences you’re not using, and no large upfront capital expenditure. As your business grows, your support package grows with it.
With nearly 30 years in the industry and a team of certified specialists across Microsoft, cloud, security and infrastructure, Netcentrix has the depth of expertise to handle whatever your IT environment throws at us – from day-to-day support tickets through to complex migrations and infrastructure overhauls.
Netcentrix has access to an extensive portfolio of technology products and services from the world’s leading vendors. If you need something specific that’s not listed on our website, speak to our team – if it exists, we can source it and support it.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
“Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.”
Let Me Play Limited
“Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!”
Roxor Group
Fill in our contact form today and a member of our team will get back to you.
Explore some key Managed IT FAQs
Yes, and it’s a more straightforward process than most businesses expect. We handle the transition from your existing provider, including any data migration, system documentation and onboarding, so there’s no gap in support and no disruption to your day-to-day operations. We build in a 30-day onboarding period at the start of every new partnership, which gives you time to cancel any existing agreements without paying for two services at once, and gives our team time to thoroughly assess your systems before making any recommendations. If you’re tied into a contract with your current provider, we’re happy to discuss your situation and work around it where we can.
If you encounter an issue, simply open a support ticket by:
We’ll take care of the rest – it’s that easy.
Rather than offering a one-size-fits-all agreement, unlike others in the IT industry, Netcentrix takes the time to understand the specific needs of your Wigan business. We identify the tools and services that will have the most significant impact on your business, then tailor a package that suits both your requirements and budget. This ensures you only pay for what you need.
As a dedicated support provider, here at Netcentrix, we provide effective managed IT support UK-wide! We have engineers based across the UK to reach you quickly if you ever have any IT issues. Wherever your business is based, we’re on hand to help!
Here is a list of some of the areas we cover:
Managed IT services apply to all kinds of businesses. Some of the businesses we have worked with in the past (and the present!) are from the following sectors. It is not limited to this list, as we are willing to work with businesses from all industry sectors:
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.
