Managed IT Services Blackburn

Shift the pressures and stresses of daily IT tasks and fixes to experienced professionals you can trust with our managed IT services in Blackburn.

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IT Management Services for Blackburn Businesses that Fix Problems Without Prompting

If you’re seeking a comprehensive managed IT service in Blackburn to take care of your day-to-day IT demands, or just someone to lend a helping hand, Netcentrix is here for you. Our services are catered to your business, so we can offer the tools you’ll benefit from the most and keep your systems moving forward – without overspending.

Managed IT Services in Blackburn That Put Your Needs First

At Netcentrix, we think of ourselves as more than just your service provider – we’re a partner. We take the time to get to know your business, and examine your exact processes, so we can create a bespoke managed IT services package for your business that improves your prospects today and will continue to do so in the future.

 

Proactive monitoring means you won’t miss an issue when it arises, giving it time to cause damage. Instead, any errors, hiccups or security flaws are flagged instantly, with repairs made even quicker, helping your business remain productive without fear of downtime.

 

Managed IT services in Blackburn allow you to get on with important work, safe in the knowledge problems will be taken care of quickly without the need for your input. Leave the awkward work to us.

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Slash Downtime and Relieve Staff of Awkward IT Processes

If you’re dealing with inefficient IT processes every day, or you’re lumbered with technical glitches constantly, you could be losing a significant sum of productivity and profits every second. Netcentrix’s Managed IT services in Blackburn mean your business will always have a lifeline when problems arise.

Whether you work with a cloud-based system, or you’re still focused on in-house technology (or a bit of both?) we can offer assistance to keep your processes running at full speed, while offering guidance based on our years of expertise in the business technology space. We can also create an off-site backup of all your data, if you want an ironclad defense against data loss.

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Why choose Netcentrix for Managed IT services in Blackburn?

Because we’re a Microsoft-partnered service provider, businesses like yours put their faith in us to deliver quality, professionally managed IT services – and other technology services – to help them reach new heights and stay ahead of business trends.

Our dedication to the latest cybersecurity measures means we’re in the best position to protect your and your customers’ sensitive data, so you won’t be sidetracked by devastating data breaches. Proactive monitoring ensures these issues are dealt with promptly.

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Key Features

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Support

Whatever the hour, you’ll have the support you need to fix technical issues and remove potential threats.

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Fully Managed IT services

Choose a fully managed service and remove 100% of the stress of dealing with your daily IT problems.

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In-Depth Infrastructure Analysis

We’ll examine your current setup and offer bespoke, practical advice on where improvements can be made.

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Crystal-Clear Service Agreements

Always have complete clarity on the level of service you’ll be entitled to with our industry-standard service level agreements (SLAs).

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Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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The Benefits of Managed IT Support in Blackburn

Access our team of experts to help you get the most out of your IT solutions.

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Expert Advice

Our team of experienced technicians will raise issues with the appropriate vendors as soon as they’re spotted, so they can be dealt with sooner rather than later.

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Individual User Support

We take individual user login problems out of the hands of busy IT managers, so they can get on with their important work.

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Out-of-Hours Assistance

The standard 9-5 model doesn’t meet everyone’s needs, which is why support is available outside of these hours.

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Proactive System Monitoring

We’ll connect directly to your systems, so we can keep track of any issues and deal with them as soon as they strike – saving you time and effort while offering peace of mind.

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Maximum Productivity

No more waiting for technicians to arrive – wasting time and profits – with managed IT services, 99% of issues can be solved remotely in record time.

Managed IT Services in Blackburn that Offer Total Clarity

Easy-to-Understand Pricing

Simplify your monthly business payments with an easy-to-understand bill that accounts for all your managed IT services.

Accredited Experts

The Netcentrix team is packed full of IT experts with a huge array of industry qualifications, so you’ll always have someone with the right answers.

Varied Product Range

With a wide range of IT products to choose from, you’ll always have the right tool for the job when working with Netcentrix.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

How long are Netcentrix’s Managed IT support agreements?

Our managed IT services in Blackburn are offered on a minimum 12-month contract basis. This gives us plenty of time to implement changes, monitor your processes, and adapt our approach if necessary, to offer you the best value service possible over the long term.

Can Netcentrix replace my current managed services, such as security and data backup?

Definitely – our services can be catered to whatever specific needs you have. Just speak to a member of the team to discuss your options.

How does Netcentrix price its packages for managed IT services in Blackburn?

We price our packages depending on your precise needs, so we can give you the best possible deal. We’ll discuss your current processes, your requirements, and any requirements you feel you may need moving forward. We can also perform an in-house audit on your systems, for a more precise approach. Then, we’ll offer a package that suits both your needs and your budget.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

If you have any remaining contracts with existing providers, 30 days is usually enough time for these to expire before our services begin. Plus, this time lets us prepare your services more carefully, so they fully integrate into your business – or with your existing systems – as efficiently as possible.

What do I do if I need support?

In the event of an issue, all you need to do is open a support ticket by:

  • Using the Service Now online portal
  • Sending us an Email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

LED Leisure
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Interested in our Managed IT Services in Blackburn?

Fill in our contact form today and one of our experts will be back in touch shortly!

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