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Give your small or medium-sized business the tools and expertise it needs by working with third-party IT experts at Netcentrix.
If your expanding business is struggling to deal with increased technical pressures and constant IT incidents – even if you have an in-house IT department – Netcentrix is here to help.
Our support service provides SMEs with the bespoke tools and knowledge they need to scale with confidence, avoid cyber attacks and reach their business goals. With remote and onsite options available, you can benefit from the assistance you need in a way that works for you.
SME IT Support refers to outsourced technology services designed to help small and medium-sized enterprises manage their IT environment more effectively. Whether you’re a 10-person startup or a 200-employee business, SME IT support ensures secure, reliable, and cost-efficient operations, without the need for an in-house team.
You’re giving your business a strategic advantage by working with Netcentrix. Benefit from:
You may believe a ‘Do-It-Yourself’ approach to IT will save you in the long run. But in reality, it’s far more cost-effective and strategically advantageous to outsource your IT requirements to third-party experts like Netcentrix:
Managed providers offer proactive, not reactive, support: This means we’ll deal with issues before they create a wider problem for your business.
24/7 user support vs. 9–5 in-house teams: With Netcentrix, you’ll have access to the support you need no matter the time of day.
Access to broad expertise without full-time costs: Benefit from the knowledge of a whole team of experts, rather than a single IT professional.
SLA-backed response times and accountability: You’ll always have a clear view of the level of managed IT support you can expect.
When partnering with Netcentrix, here are just a handful of solutions we’re able to provide your business:
To maximise efficiency and ensure seamless work processes, hand control of your IT infrastructure management to our trusted experts.
Netcentrix can provide traditional on-site hard drives and servers, external cloud support services and storage, and cloud computing.
Worried you’ll lose everything in a data disaster? We can restore your systems and files quickly should the worst happen.
Ensure the safety of company and customer data by using the most robust, updated cyber security tools.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
Here's how our support tailored to you can help overcome business challenges:
Fewer IT issues mean more focus on your business objectives.
Reduce overheads with predictable monthly pricing.
Stay protected with the most up-to-date data security tools to limit cyber threats and data breaches.
Proactive monitoring of IT systems catches problems before they escalate.
Meet data protection requirements with expert help.
Your account manager will be your port of call for any questions or issues. They’ll use their technical expertise to enhance your business continuity.
We’re trusted by the world’s leading computer technology brand to deliver its products and services.
With an average response time of less than 5 minutes, you’ll never be waiting for long.
Reach out to our experienced UK-based team for bespoke support services and answers to all your queries.
Choose the tools and personal services that work best for your needs, so you’re never paying more than necessary.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
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SMEs typically have fewer than 250 employees, but our support packages scale to suit micro-businesses and growing companies. So no matter where you’re at on your business journey, we can tailor a bespoke IT support package to meet your every need.
Yes, our support is tailored to your size and budget, with flexible monthly pricing. If you’d like a clearer picture of what SME IT support will cost you, get in touch with Netcentrix today. We’ll examine your business, current tools and ways of working before offering helpful additions and services we know will make a lasting impact – all within a budget that works for you.
Yes, this is one of the key benefits when working with Netcentrix. We specialise in cloud-first solutions to support modern, flexible businesses. This gives your teams unfiltered access to the tools and drives they need to fulfil their roles effectively from anywhere, anytime.
If you’re already working with a support company, but you feel they’re hindering your business growth rather than offering genuine support for your IT operations, give Netcentrix a try. Whether you’re a small business on the rise or a medium business looking to take a step up, our remote support options and business technology tools will help you avoid technical issues and downtime while streamlining business operations, creating an environment where core business activities remain uninterrupted.
To find out more about how a new service provider could get your business running smoothly, get in touch with the team today.
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.