Managed IT Support Bury

Take the pressure off your Bury business’s staff and pass control of your IT systems over to professional, experienced IT technicians with Netcentrix.

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Gold-Standard Managed IT Services in Bury to Move Your Business Forward

Are technical glitches causing you trouble? Are slow-running systems harming productivity? Are your staff becoming frustrated with outdated technology?

If so, outsourcing the management of your daily IT to experienced technicians at Netcentrix could be the perfect move. Our managed IT support services make sure your systems run as efficiently as possible and deal with any nagging issues, so you don’t have to.

Managed IT Support in Bury with a Customer-Focused Approach

With so many components in use at once, it’s essential for your IT infrastructure to be a smooth-running operation. But when you’re looking for support, too many service providers throw you in with the rest and offer nothing in the way of individuality. That’s where Netcentrix is different.

We take the time to get to know your business and ways of working, before we offer you any managed IT services you’ll benefit from. That way, your solutions will be entirely bespoke to you, ensuring you make the most out of your investment from day one. Plus, with our proactive server monitoring, we’ll always have eyes on how things are moving, so we can make changes and quick fixes if needed, to keep you up and running.

IT Support Bury

Get in touch for specialist advice and support

Steer Clear of Downtime and Raise Productivity to New Heights

Small IT problems might not seem like much in the moment. But when they keep occurring, collectively, they could cost your Bury business countless hours of downtime and lost productivity. At Netcentrix, we work to ensure your systems are running at full capacity and are glitch-free, so you can keep downtime out of the equation.

Whether you’ve chosen the route of cloud computing or you choose an in-house data storage system, we can serve your needs promptly. Our experts will work hard to make sure your productivity continues to rise as you take advantage of tools and services built to benefit your ways of working.

Why Choose Managed IT Services in Bury from Netcentrix?

Along with all our staff holding industry-standard accreditations, we’re proud to say we’ve been selected as an official Microsoft Partner. This means the technology giant has entrusted us to offer its  Microsoft services that local businesses need, including managed IT for SMEs or enterprise managed IT, so they can reap the benefits. 

We also put serious emphasis on our cybersecurity offerings. Our managed IT services are designed to offer your systems the most ironclad security possible, taking advantage of the latest in cybersecurity systems, to keep your sensitive data out of the hands of criminals. So you can spend less time worrying about security and more time focusing on serving your customers.

Netcentrix- Managed IT and Consultancy Specialists

Key Services Provided

Expert support, advice and solutions when you need them most.

Trusted Security for IT systems & support

24/7 Wrap-Around Support

Operate under unusual hours? Don’t worry, with Netcentrix, you’ll always be one message away from someone who can help with a rapid response.

Azure Hosting offers bespoke application development

Fully Managed IT Services

Hand over management of your IT infrastructure to trained professionals and dedicate your time to more important business-related matters.

Seamless integration

IT Architectural Services

Let us examine the systems you’re working with, so we can offer tailored suggestions as to where things could be improved.

Real-time management information and analytics with Azure Hosting

Comprehensive Service Agreements

Industry-standard SLAs mean you’ll always have a clear view of the level of service you can expect.

LED Leisure case study

"As a business we saved in the region of £100,000 per year" – LED Leisure

Discover first-hand how businesses like yours have achieved remarkable success with our tailored managed IT support solutions.

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The Benefits of Managed IT Services in Bury

Access our team of experts to help you get the most out of your IT solutions.

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Strategic Suggestions

Netcentrix technicians possess a wealth of in-depth industry experience, so we’ll always be able to solve your queries.

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Individual User Support

Don’t spend too much time focussing on smaller issues. Let us deal with specific user roadblocks, so you don’t have to.

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Out-of-Hours Assistance

Whatever time of day you need a hand, one of our support operatives will be able to help.

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Proactive System Monitoring

We’ll keep a watchful eye on your systems to make sure things are running as they should. If anything needs altering, we’ll take care of it from our end.

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Maximise Business Operations

Keep productivity at an all-time high by keeping IT-related issues at a minimum.

Specialist IT Support in Bury

Managed IT Support Bury

Straight-Forward Managed IT Services in Bury

No-Nonsense IT Billing

Opt for managed IT services from Netcentrix and consolidate your IT spending into one easy-to-understand monthly bill.

In-Depth Knowledge

Whatever IT issues you’re facing, someone from our team of experts will be able to help thanks to years of experience in the industry.

Dedicated Account Management

With a single Netcentrix expert tasked with managing your account, you’ll always have the perfect go-to person to assist you, whatever the issue.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Our Customers

Supporting customers with their technology needs for almost 30 years.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

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Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.

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Melanie Paul

Let Me Play Limited

Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!

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Karim

Roxor Group

Interested in our Managed IT Services in Bury?

Fill in our contact form today and one of our experts will be back in touch shortly!

Netcentrix Support Team

Other Queries

For any other queries or questions, please contact us on the following

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    Frequently Asked Questions

    Explore some key Managed IT FAQs

    Can Netcentrix replace my current support services provider or support company?

    Definitely. If you’re not satisfied with your current managed IT provider, or a provider offering other support services, reach out to a Netcentrix expert today. Our personalised and proactive approach sets us apart from the rest, so you’ll always have the backing you need to keep business operations moving at a pace that suits you.

    What do I do if I need support?

    In the event of an issue, all you need to do is open a support ticket by doing one of the following:

    • Using the ServiceNow online portal – for existing customers
    • Sending us an email with all the relevant info
    • Giving us a call

    Then we’ll take care of the rest – it’s that easy.

    How does Netcentrix price its packages for managed IT services in Bury?

    In order to give you the best value for money in your managed IT service, we first perform an audit of your existing systems and ways of working. This allows us to suggest tools and services that are bespoke to you (the ones we feel will benefit you the most) instead of offering you a boilerplate deal. This guarantees you’ll only be paying for the services you need.

    Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

    30 days gives you time to cancel any of the existing subscriptions you have with providers offering similar services, so you’re not paying more than you need to before moving over to Netcentrix. Plus, 30 days gives us time to examine your systems and perform any checks we need to do on our end, to make sure we offer you the best and most suitable tools and services the first time around.

    What areas do your managed IT support services cover?

    Here at Netcentrix, we provide effective managed IT support UK-wide! We have engineers based across the UK to reach you quickly if you ever have any IT issues. Wherever your business is based, we’re on hand to help!

    Here is a list of some of the areas we cover:

    What sectors does managed IT services cover?

    Managed IT services apply to all kinds of businesses. Some of the businesses we have worked with in the past (and the present!) are from the following sectors. It is not limited to this list, as we are willing to work with businesses from all industry sectors:

    Useful Resources

    Find out more about managed IT services and how they can benefit your business.

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