Managed IT Services Birmingham

Are IT issues slowing your Birmingham business down? Let Netcentrix take care of your IT.

microsoft logo
WatchGuard logo
VMware logo
microsoft logo
Veeam logo
SkyKick logo
Dell logo

Qualified and Reliable Managed IT Services in Birmingham

Is your Birmingham business struggling with growing IT demands or outdated technology? If your systems aren’t performing as expected, Netcentrix is here to help. We’ll take care of all aspects of your IT, allowing your team to focus on what truly matters—driving business growth. Our experts will assess your systems and suggest improvements to optimise performance.

Managed IT Services in Birmingham Catered to Your Business

In today’s competitive business world, no two companies are alike. At Netcentrix, we treat your business as unique. We take the time to understand your specific goals and tailor IT solutions that align with your needs.

Technical issues and security concerns are addressed quickly thanks to our proactive monitoring, allowing you to get on with your working day and remain productive. Most problems are easily solvable without the need for onsite support, making Netcentrix a versatile and convenient choice for your Birmingham business.

Azure Virtual Desktop for remote secure desktop access

Take Control of Productivity and Eliminate Downtime

Technology failures can lead to costly downtime and damage your reputation. With Netcentrix, you’ll keep your systems running smoothly, preventing disruptions and maximising productivity.

Whether you prefer on-site solutions or cloud services, we’re proficient in both. Our bespoke solutions and exceptional service can help small and medium-sized businesses – and even larger more established enterprises – remain as efficient as possible as you seek out new opportunities to grow and adapt.

Is hybrid cloud solutions right for your business?

Why Choose Managed IT Services in Birmingham from Netcentrix?

Netcentrix has been assigned as an official Microsoft Partner – that means the world’s largest computer technology powerhouse trusts us to deliver cutting-edge products and services on its behalf. So rest assured, you’re in good hands with us.

Our comprehensive cyber security and cloud solutions offer clarity and peace of mind for all, allowing your business to rest easy knowing we have the tools and the knowledge to deal with oncoming threats and eliminate them just as fast. Whatever IT management solutions you’re looking for, you can rely on Netcentrix to deliver.

Netcentrix- Managed IT and Consultancy Specialists

Key Features

Expert support, advice and solutions when you need them most.

IT service

Round-the-Clock IT Service Desk

Our IT service desk is available around the clock, ensuring you have support whenever you need it.

Azure Hosting offers bespoke application development

Fully Managed IT Services

We handle all aspects of your IT, so you can focus on growing your business.

Quick deployment of Azure Virtual Desktop

Infrastructure Analysis

Let us examine your current systems, so we can offer improvements and additions that are bespoke to your business.

Real-time management information and analytics with Azure Hosting

Comprehensive Service Agreements

Our Service Level Agreements (SLAs) mean you’ll always know the level of service you’re entitled to, ensuring maximum value for money.

Netcentrix cloud security for LED leisure

Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

Close

The Benefits of Managed IT Support in Birmingham

Access our team of experts to help you get the most out of your IT solutions.

Lightbulb icon

Easy-to-Follow Advice

Our experts will offer clear and actionable advice if you require technical support, allowing you to solve problems quickly.

Code Fork icon

Individual User Support

Don’t let issues with user accounts bring your whole team down; let us deal with it so you don’t have to.

Clock icon

Out-of-Hours Assistance

If you need a helping hand outside average working hours, let us know and we’ll arrange a support package that suits you.

Shield Tick icon

Proactive System Monitoring

By monitoring your systems consistently, we can handle emerging issues before they become a serious threat.

Graph with arrow moving up

Uphold Productivity

By leveraging the right tools, your team can empower themselves to remain productive at all times.

Easy-to-Understand Managed IT Services in Birmingham

Comprehensive Technology Solutions

Why waste money on other subscriptions and support providers when you could consolidate all your IT expenditures with Netcentrix and save?

Impressive Experience

Our team has vast experience in all aspects of information technology, so we’ll always have someone who can help.

In-depth Products

Looking for something you don’t see listed? Explore our selection of world-class IT tools, or speak to a specialist for more information.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Frequently Asked Questions

Explore some key Managed IT FAQs

Can Netcentrix replace my current IT managed service provider or helpdesk support services?

Absolutely! If you’re not satisfied with your current managed service provider, speak with a Netcentrix specialist today for more information.

What do I do if I need remote support?

Simply open a support ticket by:

  • Using the ServiceNow online portal (for existing customers only)
  • Sending us an email with all the relevant info
  • Giving us a call

Then we’ll take care of the rest – it’s that easy.

How does Netcentrix price its packages for managed IT services in Birmingham?

Because our managed IT services are bespoke to each business we serve, we can’t offer a ‘boilerplate’ figure. At Netcentrix, we take the time to get to know your business and examine your existing tools and ways of working. Once we have all this information, we then get to work creating a services package that fits your business like a glove, ensuring you’re never paying for tools and services you don’t need. For more information, speak to a Netcentrix specialist today.

Why does it take a minimum of 30 days for Netcentrix to take over the management of our systems?

30 days gives us plenty of time to investigate what you’re currently working with, where we think improvements could be made, and which specific tools will benefit you the most. It also gives you time to cancel any existing deals you have with another support company, so you’re not paying for more than one service across two providers accidentally.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

icon
Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

icon
Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

icon
Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

icon
Daniel Frear

Alfa Travel

Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.

icon
Melanie Paul

Let Me Play Limited

Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!

icon
Karim

Roxor Group

Interested in our Managed IT Services in Birmingham?

Fill in our contact form today and one of our specialists will be back in touch shortly!

Other Queries

For any other queries or questions, please contact us on the following

    By submitting this form, you are consenting to be contacted by phone or email by Netcentrix and all Netcentrix associated companies. Netcentrix is committed to protecting and respecting your privacy and will only use your information to market relevant services or products to you. To view our Privacy Policy click here.

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Useful Resources

    Find out more about managed IT services and how they can benefit your business.

    Disaster recovery vs Business Continuity
    IT Services
    4 Feb 2025|

    Disaster Recovery and Business Continuity: What’s the Difference?

    For businesses of all sizes, the ability to quickly recover from unexpected disruptions is crucial....
    Cloud storage for hybrid workers
    Cloud Services
    10 Jan 2025|

    The Advantages and Disadvantages of Cloud Storage

    According to data from infrastructure experts Thales Group, over 60% of global corporate data is...
    ISO 27001
    Security
    7 Jan 2025|

    Why Should Businesses Choose Cyber Security Providers with ISO 27001 Certification?

    According to the UK Government’s 2024 Cyber Breaches Survey, over 50% of businesses experienced a...

    Get In Touch Today.

    To find out more or to talk to one of our experts, contact us today.