Keep patient-critical systems running smoothly and have technical errors dealt with quickly and effectively.
In the healthcare industry, there is no time for technical errors. Consistent communication, access to sensitive information via cloud services and easy-to-operate systems are essential in order to prioritise patient care. Our managed IT support for healthcare sector companies will optimise your IT infrastructure, to ensure your systems are built to work at their best at all times.
Whatever industry you work in, having someone on hand to assist you when technical issues rear their head is a blessing. However, this is especially true for healthcare organisations. As part of our offered services, healthcare companies can enjoy expert support when they need it, to minimise downtime and keep their operations moving. Our team of fully qualified technicians take the hassle out of your daily IT, so you can focus on delivering for your patients and their families.
As technology evolves, all healthcare setups must ensure their technology is updated, to offer the most reliable care. Netcentrix not only updates all your applications without the need for your input, we also consistently monitor and update data security protocols, to ensure patient data stays out of the hands of criminals. From preventative solutions to proactive monitoring by our experts, we are here to keep your organisation’s data safe.
Discover if our Managed IT Support service is right for your business:
We have been serving our clients and helping them reach new and exciting heights in an ever-changing digital landscape for years. We analyse your daily IT processes before offering helpful advice and solutions, to ensure you have the tools you need to reach your goals. We always cater our services to match your unique needs.
Hand over full management of your IT infrastructure so you can focus on more pressing healthcare matters in your day-to-day.
Whenever you run into any issues, a Netcentrix expert is just a call, email or message away.
Problems aren’t always obvious from the offset, but it’s our job to spot them before anyone else and deal with them before they evolve.
Faster, more efficient systems mean a faster and more efficient service for those in your care.
From preventative solutions to proactive updates by our experts, we are here to keep your organisation’s systems efficient and your data out of the hands of cybercriminals.
Our links with some of the biggest names in the business technology space – including Microsoft – make us an ideal choice for your healthcare organisation to onboard the latest and greatest IT solutions for the benefit of everyone you work with.
All of our specialists, engineers and support representatives are highly experienced, have undertaken extensive training and hold prestigious accreditations from the biggest brands in the industry.
If you ever run into difficulty, the answer to your problems is only a call or a quick message away.
You’ll be assigned a dedicated account manager who will act as your port of call and ensure all your solutions are working as they should.
As an official Microsoft partner, we’re trusted to offer products and services from the world’s most recognisable technology brands.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Explore some key Managed IT FAQs
Absolutely – speak to a Netcentrix expert if you’d like to know more about the many services we offer.
In the event of an issue, all you need to do is open a support ticket by doing one of the following:
Then we’ll take care of the rest – it’s that easy.
We offer a bespoke package service, meaning we’ll only offer the tools and support specific to your needs – this gives you greater value for money and prevents the need for unnecessary installations. Simply give us as much information on your current setup as you can, and where you think improvements can be made. Then, we’ll perform an in-person audit – if necessary – to identify precisely where things could work better for you.
30 days gives us enough time on our side to not just put your new Managed IT service together but to cater it specifically to your establishment from a technical standpoint. Plus, if you’re migrating from other service providers, 30 days gives you time to finish up any remaining contracts you have before moving across.
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Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.