One combined partner for your people, your servers and your network – managed IT services that keep your whole business running.
Every business relies on technology. Your staff need their devices to work, your servers need to stay online, and your network needs to stay secure – at all times. Trying to manage all of that reactively, or with an internal team that’s stretched too thin, is a costly and risky way to operate.
That’s where Netcentrix comes in. N-Sure is our comprehensive suite of managed IT support services, designed to give businesses of all sizes predictable costs, proactive management and a single point of accountability across their entire IT environment. Whatever your setup, we’ve got you covered.
N-Sure is your dedicated, outsourced IT department – a team of certified, UK-based engineers who take ownership of your technology so you don’t have to. Rather than reacting to problems when they happen, we monitor, maintain and manage your IT environment proactively, preventing issues before they get worse. Every N-Sure engagement also includes two annual network health checks, giving you a regular, independent view of how your entire estate is performing.
Instead of juggling multiple suppliers, causing more confusion for your staff, Netcentrix brings everything under one roof. Here’s what every N-Sure engagement delivers for you:
Every N-Sure service is delivered by our UK-based team of certified engineers and service desk specialists – giving you fast, expert assistance from people who live and breathe your business needs.
N-Sure services are priced on a fixed, monthly basis, so you always know what you’re paying. No surprise callout fees, no ambiguity about what’s covered. Just straightforward, crystal-clear IT support.
We don’t wait for things to break. Across every N-Sure service, our team proactively monitors, patches and upholds your environment, catching developing issues before they escalate into more expensive catastrophes.
Whether you’re a growing SME or a fully-established organisation, N-Sure scales with you. Add services, extend cover with 24/7 add-ons, or combine End User, Server and Network Support into a complete managed IT wrap as your needs evolve.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
Security is never an afterthought with N-Sure and Netcentrix – it’s built in from the very start. From Cyber Essentials-aligned patch management to proactive device monitoring, we continuously review your environment to keep risks minimised and compliance on point.
As certified Microsoft specialists, Netcentrix provides expert support across the full Microsoft ecosystem. From Windows OS and Microsoft 365 through to Azure and hybrid infrastructure – whatever your Microsoft setup looks like, we’re here to help.
You’ll have a dedicated account manager, clear SLAs, real-time ticket tracking and regular service reviews; so you’ll always have total clarity into the support you’re receiving and your IT performance.
N-Sure is crafted to evolve alongside your business. Start with the services you need today and add cover as your requirements change – no complex contract renegotiations or unexpected charges.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
“Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.”
Let Me Play Limited
“Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!”
Roxor Group
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Explore some key FAQs regarding N-Sure It Support
Of course. N-Sure End User Support, Server Support, and Network Support can each be taken individually or combined into a complete managed IT wrap. Many of our customers start with one service and add others as their business grows. Your dedicated account manager can help you build the perfect combination for your organisation.
N-Sure covered your managed IT support needs, keeping your people, servers and network running smoothly. Netforce is our managed cybersecurity suite, covering areas like endpoint detection and response, SIEM, identity threat detection and security awareness training. The two work together seamlessly, giving you a fully managed IT and security service from a single provider.
Absolutely. N-Sure is designed to work either as a complete outsourced IT function or alongside an existing internal team. N-Sure Complete provides fully managed end-to-end support for businesses without dedicated IT staff, while N-Sure Assist offers a co-managed model for those who want to retain some internal control, with Netcentrix providing escalation and specialist expertise – so you get the best of both worlds.
Standard N-Sure services operate during business hours (8 am to 6:15 pm, Mon to Fri), with 24-hour monitoring and alerting included across Server and Network Support. For businesses that need active engineer response outside of these hours, 24-hour remote and on-site support add-ons are available across both services.
Find out more about N-Sure and how it can benefit your business.
To find out more or to talk to one of our experts, contact us today.
