N-Force SAT

Managed Security Awareness Training (SAT)

Turn human risk into your strongest line of defence

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N-Force SAT: Training That Changes Real Behaviour

Human error is behind the vast majority of cyber breaches – 60% according to recent data. Every click on a phishing link, every weak password, every mishandled attachment opens the door for attackers. The hard truth is that no firewall or antivirus can fix a people problem.

That’s where Netcentrix comes in. N-Force Managed Security Awareness Training (SAT) equips your employees with the skills and instincts to identify and respond to threats – through short, engaging training and realistic phishing simulations, all fully-managed and continuously updated.

Build a stronger human firewall without adding extra workload to your IT team.

What is Security Awareness Training?

Think of Security Awareness Training as a continuous coaching programme for your team. Just as you’d train staff on health and safety, SAT teaches workers how to spot phishing emails, handle data correctly and avoid the everyday oversights that can lead to breaches. N-Force SAT goes further than a one-off, though – it’s an ongoing, managed programme that evolves alongside the latest attack methods, so your colleagues always have the most up-to-date defences.

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Why is Security Awareness Training Essential for Modern Businesses?

Your people are targeted every day, even if they don’t know it. Cybercriminals craft convincing emails, fake login pages and even social engineering tactics designed to catch victims off guard. N-Force builds lasting vigilance across your entire organisation, drastically cutting the chances of a criminal pulling off a successful trick:

  • Reduce phishing click rates with realistic, managed simulations
  • Deliver compliance evidence for GDPR, PCI-DSS and Cyber Essentials
  • Change behaviour through short, story-driven episodes, not boring box-tick courses
  • Provide board-level visibility of your organisation’s cyber maturity
  • Identify high-risk users and target them with smart reinforcement coaching
  • Support cyber insurance requirements with clear, downloadable reporting
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Do We Really Need Cyber Security Awareness Training?

If your business uses email, handles data in any way or has staff working remotely (as countless businesses do these days), then yes – SAT will be a massive help to you:

  • Phishing attacks account for the majority of breaches, and they’re becoming more convincing by the day.
  • A single click can result in ransomware, data theft or even regulatory fines.
  • Compliance frameworks like GDPR and Cyber Essentials increasingly expect demonstrable staff awareness.
  • Cyber insurers look for evidence of ongoing training (like the one provided by N-Force) when assessing risk and setting premiums.
  • Traditional security tools can’t stop an employee who’s been tricked into handing over their credentials.
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Why Choose Netcentrix for Security Awareness Training?

As a trusted managed cyber security provider, Netcentrix takes full ownership of your SAT programme – from setup and configuration to ongoing campaign delivery and reporting. Our team continuously refreshes content to reflect the latest threats, so your staff are always learning what matters most at any given time. With proven expertise, high client satisfaction and fast response times, we always keep your people one step ahead of cybercriminals.

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Key Features of N-Force SAT

Expert IT support, advice and solutions when you need them most.

IT Support Solutions

Bite-Sized, Story-Driven Training

Short, engaging episodes of 7-10 mins, focused on real-world cyber scenarios that could happen in everyday working life.

IT Support Solutions

Managed Phishing Sims

Realistic simulations aligned to current attack trends, automatically scheduled and delivered throughout the year.

IT Support Solutions

Smart Coaching and Reinforcement

Employees who click on simulated phishing emails receive immediate follow-up training, reinforcing secure behaviours when it matters most.

Care teams using simple and reliable technology

Clear Actionable Reporting

Dashboard visibility, risk identification and downloadable reports that give you the evidence you need for audits and leadership briefings.

LED Leisure case study

"As a business we saved in the region of £100,000 per year" – LED Leisure

Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.

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Essential Protections Built into N-Force SAT

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Compliance-Ready Modules

Training content supports GDPR, PCI-DSS and leading industry security frameworks, so you’re audit-ready at all times.

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Monthly Reporting

Detailed reports delivered every month, highlighting click rates, completion rates and risk trends – with recommendations for ongoing improvements.

Cyber Security Services

User Sync and Automated Delivery

Connect to your existing directory and enrol active users instantly. Campaigns are automatically scheduled, so the programme runs without manual effort.

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Integration with Wider N-Force and Netsure Reporting

N-Force SAT connected seamlessly into the broader Netcentrix management service, giving you a consolidated view of your human security risk alongside technical security posture.

Why Choose Netcentrix and N-Force for Security Awareness Training?

Security-First Approach

We continuously update training content and phishing scenarios to reflect the evolving threat landscape, so your people are always learning from what attackers are doing.

Microsoft Expertise

Rely on our UK-based, certified Microsoft specialists for unparalleled guidance and support across all your Microsoft 365 services, including identity and access management.

Guaranteed Transparency

Enjoy full visibility into programme performance with clear service level agreements (SLAs), real-time reporting dashboards and monthly service reviews.

Flexible Growth Support

We can add extra support as your needs evolve – just let us know.Our per-user, per-month pricing model means you only pay for active users. Easily scale your programme as your workforce grows, without complexity or awkward contract renegotiations.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Our Customers

Supporting customers with their technology needs for almost 30 years.

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Mars Capital
Pro FM
Arrow
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“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

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Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

“Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.”

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Melanie Paul

Let Me Play Limited

“Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!”

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Karim

Roxor Group

Interested in N-Force?

Fill in our contact form today and one of our experts will be back in touch shortly!

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    Frequently Asked Questions (SAT)

    Explore some key SAT FAQs

    Is security awareness training just an annual exercise?

    It shouldn’t be, and it absolutely isn’t with N-Force. A once-a-year presentation is quickly forgotten about and does little to actually change habits. Our programme delivers ongoing, bite-sized training throughout the year, combined with live phishing simulations that keep awareness sharp and measurable in your team. Behavioural change, not compliance paperwork, should always be the goal.

    How does a phishing simulation work without upsetting employees?

    Our sims are carefully designed to educate, not embarrass. If anything, the fact that they’ve clicked a “phishing” link shows that it’s working. From there, they’re taken through to a short coaching module that explains what’s happened and what they need to look out for in the future. It’s not about catching your people out; it’s about building confidence and knowledge.

    We already have cybersecurity services - do we still need SAT?

    Yes. Technical controls protect infrastructure, but they can’t stop a user from voluntarily handing over their login details or clicking a dangerous link. Security Awareness Training addresses the human factor, the one that attackers target precisely because it’s their easiest point of entry. SAT sits alongside your existing tools, it doesn’t replace them.

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    Do we need in-house IT experts to manage the programme?

    No. N-Force SAT is fully managed by Netcentrix. Our team handles setup, user enrolment, campaign scheduling, content updates and reporting. Your IT team simply receives the clear, actionable results, without any additional workload.

    Useful SAT Resources

    Find out more about SAT and how it can benefit your business.

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