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Netcentrix helped Archwood streamline IT operations, reduce time spent on troubleshooting, and modernise systems to improve efficiency across the organisation.
Discover how we helped Archwood Ltd to optimise their efficiency through moving their business operations to the cloud.
Archwood Ltd, with a long history of crafting quality timber, faced significant challenges due to outdated infrastructure and a fragmented IT setup that slowed operations.
Before partnering with Netcentrix, Archwood’s IT environment was:
Running on a 40‑year‑old ERP system with multiple bolt‑on services
Managed by different vendors, making troubleshooting slow and inefficient
Difficult to manage due to lack of service integration
Highly time‑consuming for the internal IT team to support
Archwood needed a single, integrated technology partner capable of simplifying their IT setup, improving security and performance, and reducing downtime.
Netcentrix delivered an integrated managed IT solution that included:
✔ Consolidated IT Services: Bringing all technology infrastructure under one provider to reduce complexity and unify support.
✔ Cloud Migration: Migrating emails, files, and backups from on‑premise servers to the cloud with enhanced data protection and performance.
✔ Improved Connectivity: Optimising connectivity through a data centre implementation and a physical firewall to improve security and reliability.
✔ Ongoing Support & Management: Providing dedicated account management and proactive IT support to reduce operational pressure on Archwood’s internal team.
Netcentrix’s solutions delivered measurable business value:
1. Operational Efficiency: Consolidated services reduced troubleshooting time and improved overall workflow efficiency.
2. Cloud‑Driven Performance: Moving to the cloud modernised the infrastructure, enhancing security, collaboration, and access.
3. Time Savings for the IT Team: Archwood’s IT Manager now spends less time firefighting issues and more time on strategic initiatives.
Here's how our support helped Archwood Ltd
With a robust connectivity and technology infrastructure in place at Archwood, they’ve experienced significant cost savings throughout the year. Additionally, they reduced downtime, thanks to streamlined IT security services, allowing for quicker troubleshooting, ensuring uninterrupted order processing and timely product deliveries.
We prioritise long-term partnerships and value the relationships we build with our customers and their teams. In supporting Archwood through their transformation, we’ve remained a trusted partner, providing ongoing support.
Collaborating with our sister company Elite Group, we successfully streamlined Archwood’s technology infrastructure by migrating their emails, files, and data backups from on-premise servers to the cloud. This transition included enhancing connectivity and integrating a physical firewall within a data centre.
Consolidating all services through Netcentrix and Elite Group has significantly boosted efficiency within the team at Archwood. This integration has particularly eased the pressure on IT management, allowing them to focus on internal projects rather than juggling multiple providers to troubleshoot issues.
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