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Archwood Group, based in Chirk, Wrexham, has a distinguished history dating back to 1867, building a legacy of crafting high-quality timber products.
Before their digital transformation, Archwood faced significant challenges with their IT infrastructure. The company was operating on a 40-year-old ERP system with multiple bolt-on services, many of which were provided by different vendors. This disjointed setup made it difficult and time-consuming to manage and troubleshoot issues, as services were not integrated and required communication between multiple providers.
Archwood sought to partner with a single provider that could offer a more integrated, secure, and efficient solution. They chose us to help bring their infrastructure up to speed with managed IT support services.
Here's how our support helped Archwood Ltd
With a robust connectivity and technology infrastructure in place at Archwood, they’ve experienced significant cost savings throughout the year. Additionally, they reduced downtime, thanks to streamlined IT security services, allowing for quicker troubleshooting, ensuring uninterrupted order processing and timely product deliveries.
We prioritise long-term partnerships and value the relationships we build with our customers and their teams. In supporting Archwood through their transformation, we’ve remained a trusted partner, providing ongoing support.
Collaborating with our sister company Elite Group, we successfully streamlined Archwood’s technology infrastructure by migrating their emails, files, and data backups from on-premise servers to the cloud. This transition included enhancing connectivity and integrating a physical firewall within a data centre.
Consolidating all services through Netcentrix and Elite Group has significantly boosted efficiency within the team at Archwood. This integration has particularly eased the pressure on IT management, allowing them to focus on internal projects rather than juggling multiple providers to troubleshoot issues.
Discover how we helped Archwood Ltd to optimise their efficiency through moving their business operations to the cloud.
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