23 Sep 2025|
Women In Tech Series | Meet Siobhan Cole | Tier 1 Service Analyst
The future of technology should be shaped by diverse voices. That’s why we are proud...
Modern agencies rely on fast, trustworthy systems to deliver seamless campaigns. But outdated infrastructure and recurring technical issues can hold back creativity and productivity.
Netcentrix offers the knowledge and efficient systems marketing companies need to thrive in an ever-competitive landscape.
Every agency is different, each with its own unique needs and ways of working. Which is why a blanket approach to IT rarely delivers the best results.
At Netcentrix, we provide fully bespoke IT support tailored to your specific needs. That way, you’ll solve any growing issues in the first instance, without the need for constant intervention and wasted time. So you can focus on serving your clients to the best of your ability.
Our services are ideal for:
Agencies with limited or no in-house IT resources
Firms looking for better data security and protection
Agencies with multiple offices and remote teams needing centralised support
Netcentrix offers a fully managed service that ensures your agency’s IT infrastructure runs smoothly, with solutions designed to meet the unique needs of busy digital marketing teams consistently using various tools to perform their roles effectively.
Seamless communication/collaboration tools – We’ll ensure your tools are performing to their best while tailoring solutions to foster improved cross-platform collaboration.
Increased productivity – A more efficient IT infrastructure means your team will work faster and suffer less downtime.
Improved client data security and disaster recovery – Adhere to relevant compliance laws with robust cyber security tools and store all data safely off-site for instant recovery if needed.
Reduced reliance on visiting technicians – Because we can solve most issues remotely, you won’t need to pay for constant visits from technicians or engineers.
Helpdesk and troubleshooting support – Access to our IT experts during the hours that suit your agency best, with extended or 24/7 coverage available depending on your chosen service package.
Network performance monitoring and optimisation – Marketing agencies utilising many tools and devices need their networks to act in line with demand, for reduced delays.
Robust security measures and compliance solutions – Keep digital assets and embargoed client information out of the hands of cyber criminals while adhering to all relevant compliance laws.
Cloud-based collaboration tools management – Maximise the efficiency of your cloud tools so agency staff can collaborate anywhere, anytime.
Expert IT support, advice and solutions when you need them most.
Why pay for full-time IT staff when you could utilise Netcentrix experts for a fraction of the cost?
We’ll keep a watchful eye on your networks and systems, taking immediate action when anomalies or potential breaches arise, protecting client data and company assets.
Whether you operate from one location or multiple sites, our support team has the resources to support all your teams.
Our team has decades of combined experience across all areas of IT, so we’ll always have answers to your questions, whatever the issue.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
Discover if our Managed IT Support services are right for your business:
By eliminating technical disruptions, your team will be able to work at full capacity at all times.
Keep client data and embargoed projects fully protected, utilising a suite of the latest tools.
Our proactive support means we’re able to identify problems and solve them quickly, often without your involvement.
Because issues are solved before they evolve into wider issues, downtime becomes a thing of the past.
With extensive experience supporting creative companies, we understand the pressures agencies face and deliver IT solutions that keep your team focused on results.
Our team is home to industry experts with a wide range of specialities and experiences, so we’ll always have the answers you need.
We always work quickly to ensure problems are dealt with before they become bigger problems for your business and your team.
With a dedicated account manager by your side, you’ll always have someone to rely on when you need quick solutions to technical issues that are holding you back.
As an approved Microsoft Partner, it’s also our job to deliver the brand’s products and services to businesses in need, so they can harness Microsoft’s impressive suite of modern tools.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
Fill in our contact form today and one of our experts will be back in touch shortly!
Explore some key Managed IT FAQs
IT support from Netcentrix includes robust cyber security solutions designed to protect your and your clients’ data from the most evolved cyber threats. These can include such tools as:
For a deeper insight into the security services we offer, speak with one of our specialists today.
As a certified Microsoft Partner, Netcentrix is fully qualified to support your agency team if you use any combination of Microsoft 365 services in your day-to-day.
We can work with you to identify new tools you may not be taking full advantage of, while suggesting changes you can implement to make sure the tools you have are working coherently with each other, to maximise collaborative efforts.
Many businesses today operate with a combination of in-office, remote and hybrid teams. That’s why Netcentrix specialises in cloud support services that help these teams stay productive and enjoy seamless collaboration wherever they happen to be working from.
If you’re already familiar with cloud computing and storage, we can examine and configure your cloud setups to ensure you’re getting the most from them and that they’re all fully secure. Or, if you wish to embrace the cloud in your agency for the first time, we can help you craft new cloud setups from scratch.
Absolutely. If you’re keeping all your sensitive client data and systems housed on office-based hard drives and servers, you’re only one misstep or cyber attack away from a data disaster.
Our disaster recovery services mean that if some or all of your data is lost via human error, hardware failure or data breaches, we can easily restore it from a third-party location at any time. This allows you to stay fully productive and lose minimal momentum, for better business continuity and improved client satisfaction, regardless of the circumstances.
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.