23 Sep 2025|
Women In Tech Series | Meet Siobhan Cole | Tier 1 Service Analyst
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With agents constantly on the move and high-value transactions in play, estate agents need to rely on their IT infrastructure if they’re to offer the best service to clients. But outdated systems and cyber security concerns can cause issues during the buying or selling process.
Netcentrix offers comprehensive IT support for estate agents that ensures smooth internal operations while giving agents in the field the tools they need to succeed.
No two estate agents operate in the same way; your approach may differ greatly from your competitors. That’s why a one-size-fits-all IT solution rarely works.
At Netcentrix, we go the extra mile. Our IT support packages are bespoke to every client we work with, ensuring your estate agents receive only the knowledge, advice and tools that will be beneficial to your business. This will save you time and raise productivity, without the need for constant upgrades.
Our IT support services for estate agents are ideal for:
Estate agencies and letting agents with limited or no in-house IT teams
Agencies seeking enhanced data security and protection for sensitive client information
Firms with multiple offices or remote teams requiring centralised IT support
Netcentrix provides a fully managed IT service that ensures your estate agency’s technology operates smoothly, with solutions designed to meet the specific IT needs of property professionals.
Reduced IT Spending – Outdated hardware could cost you more money than it saves, along with unnecessary subscriptions. We’ll make your IT spending much more efficient.
Enhanced security for client information – Keep buyer and seller financial data firmly protected with modern, robust cyber security solutions.
Efficient property management – Keep all property details and client communications organised with bespoke IT infrastructure.
Integrations with property business software and CRMs – Benefit from your own system of interconnected digital tools built to complement the way you work.
Rapid response times – If your agents ever run into technical issues, we have an average reply time of less than five minutes, so they’ll never be waiting too long for support.
Cloud collaboration tools – Have agents connected with your headquarters and each other at all times with innovative cloud-based tools they can use on any device.
Device and account management – Keep track of all company devices and the approved agents using them from one centralised platform.
Data security solutions – Adhere to relevant compliance standards to keep client data out of the hands of criminals.
Expert IT support, advice and solutions when you need them most.
Don’t spend a fortune hiring new staff to handle IT issues; use a third-party provider like Netcentrix.
Why limit yourself to the skills and knowledge of one staff member when you can have a whole team of experts on your side?
We can remotely monitor your systems and networks, identifying potential security breaches or anomalies, all without requiring your input.
Create consistency across devices and locations with centralised management that puts administrators in charge.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
Discover if our Managed IT Support services are right for your business:
Give staff the tools they need to remain productive and serve potential buyers, sellers and renters to the best of their ability.
Keep sensitive client data firmly protected with the latest advancements, while upholding essential data compliance rules.
Ensure your estate agents is running smoothly at all times by letting us solve technical problems quickly without the need for your intervention.
Our proactive system monitoring will alert us to any issues or potential breaches. We’ll take care of the problem so your staff can stay on track.
With vast experience in a whole host of IT-related matters, our team will always be able to help when technical issues appear, so you can focus on serving your clients and pushing your estate agents to new heights.
The Netcentrix team is comprised of experienced, dedicated IT experts with a wide range of industry-standard qualifications, so you’ll always have the answers you need.
We always work quickly to ensure problems are dealt with before they become bigger problems for your business and your team.
You’ll be appointed a dedicated account manager who will act as your port of call for any questions, issues, or account queries – no more wondering who you need to call.
Thanks to our links with the biggest and best technology brands the world over – including Microsoft – we’re always able to offer the tools you need to get the job done.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
Fill in our contact form today and one of our experts will be back in touch shortly!
Explore some key Managed IT FAQs
Absolutely. We can streamline communications and data management across all your offices.
After reviewing your current setup, we’ll recommend tools and processes that improve efficiency and ensure no opportunity is missed. This also helps boost staff morale by making daily tasks easier.
Yes. Being in the property industry, you’ll be home to a lot of information regarding properties, as well as sensitive client information you need to refer back to regularly.
Housing all this data on internal hard drives could prove to be a mistake if you end up the victim of a data breach or accidental deletion of files. At Netcentrix, we can house all your data at an off-site location, ready to be redeployed at a moment’s notice should something go wrong.
If your agency hasn’t done so already, the introduction of a client/agent portal could make for a huge improvement and more reliable communications.
These cloud-based tools are easy to navigate and make interactions and updates between vendors, buyers and agents much more straightforward for all parties.
For more information on such tools, speak to a Netcentrix specialist today.
Netcentrix experts can implement the most up-to-date cybersecurity tools, such as intelligent firewalls and end-to-end encryption, to keep client data safe.
On top of this, we can offer advice and tools that help you adhere to the relevant compliance tools in your industry, so you’re always following the rules.
But with our proactive monitoring, we’ll always have visibility over your networks and devices, so we can take action if necessary.
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.