Managed IT Support for Education

Give professors, teachers and students consistency in their work by avoiding downtime with managed IT support services from Netcentrix.

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Managed IT Support Tailored to Your Establishment’s Needs

Managing IT internally is tough, especially for primary and secondary schools with limited budgets and overstretched staff.

Netcentrix delivers cost-effective, secure, and fully managed IT services built specifically for education, helping schools modernise systems and reduce downtime.

Education IT Support Bespoke to You

As a trusted provider of managed IT support and emerging technologies, Netcentrix is here to offer tailored solutions to educational institutions of all sizes, across all age groups. From primary education to universities and multi-academy trusts, our remote support approach ensures fast, reliable, fully managed IT services that support your administrative and educational efforts.

For issues that can’t be solved remotely, we also offer on-site support. So no matter how you need our assistance, we’ll always be on hand to help.

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What is IT Support for Education?

Modern schools and universities need to utilise the most recent IT systems to maintain effective teaching standards and to cater for hundreds or potentially thousands of students and staff. But legacy technology and ineffective systems still plague the education sector, causing downtime to rise and productivity to decline.

Our managed service means there’s no need for in-house tech staff, while maintaining always-on support across teaching and administrative systems. This service is ideal for:

  • Educational institutions with limited or no in-house IT teams
  • Those with distributed campuses
  • Multi-site academies needing centralised support
School teacher using education IT systems

Get in touch for specialist advice and support

How Can Managed IT Support Help Your Law Firm?

In the digital age, law firms everywhere rely on consistent and stable IT solutions to manage important tasks and give their clients the most knowledgeable and efficient service. When problems arise, if the issues aren’t dealt with quickly, this can seriously disrupt essential workflows and cost such firms more than just cash. Hiring in-house experts can be expensive, but outsourcing the management of your firm’s IT to Netcentrix will give you the technical advantages you need to keep moving, without the hefty price tag.

Managed IT for education

How Can IT Support Help Education?

Reduce IT admin time for staff

Leaving tedious IT tasks to the professionals lets teachers focus their time and energy.

Improve focus on teaching and learning

Limiting downtime and technical problems means students are more likely to absorb information, creating a more welcoming learning environment.

Strengthen data security and student privacy

Schools and universities are prime targets for cyber threats; improved IT support decreases the likelihood of a successful attack.

Support cloud-based platforms like Teams and Classroom

Store all essential teaching data in secure cloud servers for easy access and restoration with our cloud support services.

Netcentrix IT Support Specialist

Key Features

IT Support helpdesk

Helpdesk Support

With a team of experts just a call or message away, we’ll always have the answers to your problems.

device management for education sector

Device and User Management

Keep track of laptops, tablets and more, and always ensure they have the correct tools installed.

network performance monitoring

Network Performance Monitoring

Help students and teachers thrive by maintaining a reliable network free from unknown traffic.

firewall support for education institutions

Firewall & Content Filtering

Protect students from viruses and harmful content with robust cyber security protocols.

LED Leisure case study

"As a business we saved in the region of £100,000 per year" – LED Leisure

Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.

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Benefits of IT Support for Education

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Higher Productivity

Fewer IT issues equal more time teaching.

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Better Security

Meet safeguarding and data protection requirements.

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Reduced Downtime

Keep learning tools online and accessible.

Managed IT removes necessity of in-house IT staff

Stronger Compliance

Align with DfE, UK GDPR, and Ofsted tech requirements.

Why Choose a Managed Provider for your IT Support?

Cost Savings

Choosing a third-party provider like Netcentrix will be a huge saving compared to hiring full-time staff in the education industry.

A Broad Range of Tools and Experience

Why limit yourself to the expertise of just one IT technician when you could have a whole team on your side?

Proactive Prevention and Remote Monitoring

We don’t wait for issues to occur. We monitor networks and devices and eliminate threats before they become a problem.

Improved Productivity

Because your staff will spend less time dealing with IT issues, they’ll have more time to offer their students a top-class education.

Consistency Across Sites

If your education organisation is home to multiple buildings or campuses, create a system that works equally well across all locations with ease.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Why Netcentrix is the IT Solution for Your Education Establishment

Dedicated Account Management

Your account manager will act as your first port of call for any issues, always ensuring your tools and services are fit for purpose.

Official Microsoft Partner

We’re trusted by the world’s leading PC technology brand to deliver its products to customers in need – including places of education.

Rapid Support

With an average response time of less than five minutes, you’ll never be waiting too long for the assistance you need.

Years of Experience

We’ve worked with many clients over the years, all of whom we’ve helped take their technology to the next level, to enhance productivity and efficiency.

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Our Customers

Supporting customers with their technology needs for almost 30 years.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

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Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.

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Melanie Paul

Let Me Play Limited

Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!

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Karim

Roxor Group

Speak to a Netcentrix Specialist Today

Ready to take advantage of IT support from approved experts? Fill out our contact form below, and a member of the team will be back in touch with you shortly.

Netcentrix Support Team

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    FAQs

    Is IT support safe for handling student data?

    Of course. Netcentrix takes the handling of any data very seriously, especially the data of your students. That’s why we only employ the latest and most robust data security tools, along with all recommended cloud solutions and safety protocols, to keep private data such as this out of the hands of cyber criminals. For more information on our security services, speak to a Netcentrix expert today.

    Do you support school-wide platforms like Microsoft Teams?

    Yes. If your establishment relies heavily on Microsoft Teams, you’re speaking with the right provider. As approved Microsoft Partners, Netcentrix is in a unique position to help your education establishment maximise its efforts in using Microsoft Teams, ensuring streamlined communication, collaboration, lesson planning and delivery, and much more.

    Do you offer IT onboarding support for school staff?

    We do. If you welcome new staff to the team and they need a helping hand getting used to your technology and services, we’re more than happy to help. This will prevent any teething issues that could stifle your productivity, keeping you on track no matter how quickly your team grows.

    Can you recommend new additions to our technology stack?

    Of course. As part of our Managed IT Services, we’ll always recommend the most appropriate new additions to your technology stack, based on your specific needs. But should these needs ever change, we’ll be thrilled to help you utilise new devices or applications that will encourage you to reach your goals.

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