Keep your charitable organisation running smoothly with reliable, industry-standard IT support from Netcentrix.
Managing IT with limited resources? Netcentrix provides affordable, secure, and scalable managed IT support for charities and non-profits, so your teams can focus on making an impact, not managing infrastructure.
With services supplied by a team of experts and rapid response times, your charity or non-profit will never be waiting too long for the support it needs.
At Netcentrix, we understand that no two entities are the same; your charity or non-profit has its own unique goals, separating you from the rest. That’s why we tailor our services exclusively to your needs.
With a focus on faster service delivery, reducing fundraising platform issues and a stronger security posture, we’re here to encourage your growth and continued support of your chosen causes.
IT support for charities gives non-profits expert helpdesk support, secure systems management, and proactive monitoring, all without the cost of hiring in-house staff.
Benefits include:
Best suited for:
Reduce internal IT costs and complexity
By simplifying your setup and tools, your charity can funnel more cash into supporting the causes you serve.
Free up staff and volunteer time
Utilise staff time more wisely by reducing IT input.
Protect sensitive donor and beneficiary data
Rely on third-party experts to employ robust cyber security services.
Enable hybrid working and secure collaboration
Let your staff work from virtually anywhere, promoting a practical work/life balance.
Ensure regulatory compliance
Easily follow the rules presented by GDPR and the Fundraising Regulator.
Helpdesk Support
With an average five-minute response time, you’ll never be waiting too long for the help you need.
Remote Device Management
Having issues with specific devices? We can diagnose and fix these without an on-site visit.
Microsoft 365 Setup and Support
Maximise the potential of your 365 setup with the help of our Microsoft specialists.
MFA
Keep all devices and environments locked down by requiring multi-factor authentication on a separate device first.
Cyber Security Monitoring and Alerts
Our team continuously monitors for unusual activity, allowing us to act quickly and prevent issues before they can disrupt your important work.
Cloud migration of your charity tools and data for seamless access.
Work regularly with Microsoft 365? Our position as a certified partner means we’re more than qualified to help.
Prevent the fallout of a data disaster by backing everything up off-site for simple restoration.
Keep charity and patron data secure with our industry-class cyber security solutions.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
Free up staff for fundraising, outreach, and service delivery.
Ensure donor and beneficiary information is safe.
IT that runs smoothly means less frustration for staff.
Replace unpredictable tech spend with fixed monthly pricing.
We’re proud to support several UK-based charities, including organisations like Hope House Hospice and Nightingale House Hospice. Our team understands the unique demands of the non-profit sector and provides reliable, cost-effective IT solutions that help charities stay focused on what matters most – delivering impact.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
Ready to give your charity or non-profit the technical backing it needs to succeed? Netcentrix is here for you.
Fill out our contact form below, and a member of the team will be back in touch with you as soon as possible.
As part of our service for remote IT support for charities, we employ the same high-end cyber security tools and protocols as we do with all our other dedicated clients. So you can expect the same quality service and data defences.
From multi-factor authentication to intelligent firewalls and password protection, we have an array of tools and services we can use to keep charity data secure at all times.
Of course. Hybrid and remote working is becoming more prevalent across all sectors – the charity sector included.
Plus, with so many charities requiring staff to go out into the field, it’s essential for such staff to have constant access to the same IT systems as their dedicated team working in the office.
To find out more about how we can help your charity or nonprofit embrace working away from a central location, speak to our specialists today.
At Netcentrix, our support providers understand that IT support needs can constantly shift, depending on the size and ambition of your charitable organisation, as well as evolving market conditions that directly affect your management team. That’s why we’re always happy to pivot our approach to ensure you’re receiving the best possible service, along with maximum value for money.
Yes. If your charity is yet to enter the cloud revolution, we can still offer our expertise and knowledge in streamlining your in-house systems, so they perform as you need them to.
We’re also adept at suggesting useful upgrades that will help decrease stagnation and downtime, helping to keep your charitable organisation moving in a positive direction at all times. But, as a managed service provider that specialises in cloud services, we strongly recommend embracing cloud as part of your IT infrastructure if you wish to replace outdated systems and uphold compliance regulations to keep sensitive donor information secure.
However you choose to work, Netcentrix is here for you.
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.
