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IT Support for Architects

Strengthen your IT systems and protect sensitive client data with reliable IT support for Architects from Netcentrix.

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Personalised IT Support for Architects

Architects rely on complex workflows and specialist applications to deliver projects on time and within budget. To keep those tools running smoothly, firms need reliable hardware, networks, and system performance. Yet outdated technology and slow infrastructure often hold practices back, limiting productivity and growth.

Netcentrix provides tailored IT support for architects, focused on maintaining and optimising the technology that underpins their software and workflows. While we don’t supply or develop architectural design applications, we ensure your systems are secure, reliable, and efficient, giving your team the confidence to focus fully on their projects.

Why Should Businesses in the Architecture Sector Choose a Managed IT Provider?

If your firm already has dedicated IT staff, and you’re still running into problems, consulting the services of third-party experts like Netcentrix is an easy choice. Among our team with decades of combined experience, we’re bound to have the knowledge and tools to help your architectural projects flourish.

It’s also an ideal choice for the safety of sensitive financial data, belonging to the firm and its clients. We work hard to ensure you’re armed with the most effective security tools to fend off cyber attacks and malware, so you can continue business operations with peace of mind.

IT Support for Architects

Why do Architects Need IT Support?

Technology should encourage creativity and productivity, not hinder it. Yet so many in creative sectors – including architects – struggle with ineffective systems that are no longer fit for purpose. By eliminating frustration caused by outdated solutions, architects can fully embrace their work and deliver more desirable outcomes for high-paying clients while meeting deadlines.

In the same breath, the cost and reputational damage caused by downtime could lead these clients to go elsewhere – but our monitoring and disaster recovery solutions resolve this issue.

By embracing the right IT support, architectural firms can benefit from improved data integrity, compliance, and the ability to respond to evolving digital demands.

Remote IT support solutions

Get in touch for specialist advice and support

What Makes Netcentrix the Ideal Architect IT Support Provider?

  • A team of IT experts with a wide array of experience
  • Numerous industry-standard accreditations
  • A wealth of digital technology solutions
  • Microsoft-approved service providers
  • Years of positive client results and feedback
  • Consistent support services and strategic advice
  • Comprehensive technical expertise
Professional IT Support

Key Features

  • 24/7 IT monitoring and rapid incident response, ensuring issues are identified and resolved quickly with the correct service wrap.
  • Managed network infrastructure, including secure access, firewalls, and network performance optimisation.
  • System and software maintenance, including regular updates, patching, and health checks for operating systems and essential business applications.
  • Data management and protection, including backup, recovery solutions, and intellectual property security.
  • Cloud and virtualisation support, including specialist support for cloud platforms, servers, and virtualised environments.
  • Collaboration and remote working tools, ensuring teams can securely and efficiently work from any location.
Netcentrix IT Support Specialist

What is Included in our IT Support for Architecture Firms?

Expert IT support, advice and solutions when you need them most.

Managed IT support

Helpdesk Support

With an average wait time of less than 5 minutes and a 91% first-instance resolution rate, our team of experts is ready to help.

cyber security services

Implement Robust Cybersecurity Measures

Protect your firm’s sensitive project data and designs with advanced defences against cyber attacks and malware.

Managed IT support

Proactive System Monitoring

By monitoring your IT infrastructure, we can detect anomalies early and resolve issues before they disrupt your workflows.

Managed IT Support for Law Firms

Software and System Maintenance

We’ll keep your operating systems, productivity tools, and other business-critical applications updated and running smoothly, so your design software performs at its best.

LED Leisure case study

"As a business we saved in the region of £100,000 per year" – LED Leisure

Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.

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How Can Our IT Infrastructure Management Help You?

Discover if our Managed IT Support services are right for your business:

Reduce Disruptions

If common technical hiccups cause stagnation for your in-house team, third-party IT support can help limit such instances.

Rapid Issue Resolution

We take a proactive approach to the well-being of your systems, solving business challenges quickly using remote support without the need for you to get involved, or even alert us.

Managed IT support

Improved Client Confidence

Joining forces with established IT experts solidifies your commitment to client data safety and outcomes.

Managed IT removes necessity of in-house IT staff

Enhanced Productivity and Collaboration

Our recommendations will give your team the tools and improved confidence they need to produce the best work for clients.

Why Netcentrix is an Ideal Partner for Architects

With decades of combined experience, our team can offer in-depth, up-to-date IT support for a diversified range of clients across all creative industries – including architectural firms.

Industry-Standard Knowledge

We work hard to ensure our staff is fully trained and experienced in all relevant aspects of IT, so we’ll always have the answers you need.

Exceptional Response Times

With an average response time of less than five minutes, your architectural efforts can continue unhindered by technical issues.

Dedicated Account Management

Your dedicated account manager will act as your first port of call for any IT-related issues and will work quickly to resolve them.

Microsoft Partnership

As an approved Microsoft Partner, we’re trusted by the leading name in computer technology to deliver its products and services to customers just like you.

91%

First Time Resolution

91% of faults are fixed within the first attempt

95%

Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Our Customers

Supporting customers with their technology needs for almost 30 years.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

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Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.

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Melanie Paul

Let Me Play Limited

Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!

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Karim

Roxor Group

Speak to a Netcentrix Specialist Today

Fill in our contact form today and one of our experts will be back in touch shortly!

Netcentrix Support Team

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    Frequently Asked Questions

    Explore some key Managed IT FAQs

    How can Netcentrix assist with remote and hybrid workers?

    If your staff work from various locations away from your office, it’s essential that you employ suitable cyber security tools and protocols to make sure sensitive information is never leaked while accessible via external networks.

    Netcentrix can help your business employ such tools as intelligent firewalls, anti-malware, multi-factor authentication, and many other solutions to support your collaborative tools and keep all company and client data firmly protected, no matter the location of your colleagues.

    To find out more, speak to the Netcentrix team today.

    How can managed IT support help architectural firms scale in the future?

    As your employee figures continue to expand, increased pressure can cause strain on your internal systems and software, which can negatively impact the quality and quantity of work produced.

    Netcentrix experts can analyse your current systems and ways of working, while suggesting new tools and processes you can implement to relieve this pressure as your team grows. 

    Our goal is to “future-proof” your firm as much as possible, so you can continue to benefit from a more streamlined and efficient way of working.

    How much does IT support for architects cost?

    Because our managed IT services are completely bespoke solutions, we’re unable to offer an overall figure of what you can expect to pay here.

    If you’re looking for more precise numbers, we’d recommend getting in touch with Netcentrix today. Our team will discuss your specific needs in great detail, so we can identify which alterations and updates will most benefit your architectural projects. These discussions will, of course, include our ongoing technical support.

    What is Netcentrix’s approach to software licensing and updates?

    When you hand responsibility of your IT infrastructure over to a third-party provider, like Netcentrix, it’s often the case that this also includes ensuring your software, applications, and digital tools are all up to date for security and productivity purposes.

    That’s exactly what you get with Netcentrix. Our team will keep a close eye on what you’re working with, making sure you’re always using the latest fully licensed versions of your favoured creative tools.

    To find out more, get in touch with the Netcentrix team.

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    Find out more about managed IT services and how they can benefit your business.

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