Our nationwide team of accredited, cross-platform trained engineers ensure you always operate at peak performance and never miss a call.
Netcentrix’s maintenance and support packages provide access to our specialist in-house team of engineers and customer service agents. Our team are here to help solve issues and minimise downtime to safeguard your business and ensure your customers’ experience is always positive.
We provide flexible, specialist and highly responsive support models for a wide range of IT deployments and solutions. Whether you need ad-hoc support to fill the gaps of your current IT resource or you need fully outsourced IT services – we can help!
All of our IT professionals, from our IT consultants to our engineers and service desk are highly trained and have extensive industry experience, so no matter what you need, we’re here to keep your business moving.
We have a range of support packages to suit both your needs and your budget. Our consultations are comprehensive, so we will take the time to understand your business, requirements and budget to find the perfect support solutions that prevent costly downtime.
Whether you want us to take on the full-time management of your IT solutions or provide a helping hand when you need it most – we’re here for you.
Our team of in-house engineers are trained to the highest level and we are able to provide a range of IT maintenance services for your business. From ad-hoc support on an issue you are experiencing to full, wrap-around 24/7 support for complete peace of mind, we’re here to ensure your business is always working at its best.
Utilise our highly trained, accredited specialists and engineers when you need them.
Our engineers possess in-depth knowledge of all our products and services. Whatever maintenance and support requirements you may have, we have you covered.
Netcenrix engineers are well-versed in all potential risks and issues that could befall a business, so you’re in safe hands.
Not only can Netcentrix offer maintenance and repairs for solutions purchased from other providers, we also offer a 24/7 service wrap to give you total peace of mind.
In many circumstances, an IT issue has a simple solution and we can drop in remotely into your systems to fix the problem quickly and prevent or diminish downtime.
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with our managed IT support services. Check out the video to see how this was achieved.
From providing the solution to technical issues to ensuring your business data is protected, our team of specialists are here to help.
Supporting customers with their technology needs for almost 30 years.
Need an extra hand maintaining your IT infrastructure? Trust our team of accredited experts to be there for you with whatever support you need.
Fill in our contact form and a member of our team will be in touch soon.
Explore some key maintenance & support FAQs
As standard, customers receive a break/fix solution for any issue concerning the configuration of handsets and softphones and remote amends, such as name changes, single number routing and class of service changes.
We operate maintenance and support during our business hours, which are Monday – Friday: 8:00am to 6:15pm (excluding Bank Holidays.
However, 24/7 service wraps are available.
Find out more about maintenance and support and how it can benefit your business..
To find out more or to talk to one of our experts, contact us today.