Modern businesses rely on technology to run smoothly, but when things go wrong, the consequences can be costly. With downtime costing UK medium-sized businesses an average of £4,400 per minute, a fast and effective solution is vital.
That’s where IT consultants come in. Not only do they troubleshoot issues, but they also help you leverage technology to work smarter and grow faster.
Netcentrix specialises in IT consultancy services, with a team of experienced and qualified consultants, many of whom are PRINCE2-certified project managers. Our expert engineers work closely with you to help make the best technology decisions for your business.
Want to benefit from objective advice, new technologies and innovative solutions? Speak to one of our experts today.
What is an IT Consultant?
IT consultants, many of whom are independent contractors, have a broad knowledge base in the IT industry, providing strategic guidance and helping your business improve operations in multiple ways. From identifying areas for improvement in supply chain management or operating systems to solving complex hardware or software issues, they can be an invaluable asset.
An IT consultant typically focuses on:
- Problem-solving skills
- Strategic advice to improve business processes
- Technology solutions
- Data analysis
- Assessing your needs and existing systems
- Designing and implementing new systems
- Offering training and support
- Successful implementation
Such technology consultants are especially useful if your business does not have a dedicated IT professional working in-house, or if your in-house expert is spread too thin and needs a helping hand.
Having a fresh pair of eyes, unbiased by familiarity with your enterprise or sector, helps identify potential problems and opportunities earlier, keeping you ahead of the competition and aligned with your business goals.
What Does an IT Consultant Do for Their Client?
While their consulting services can be wide-ranging and involve every step of the business hierarchy, consultants’ work can be very in-depth in helping the clients they serve. Such assistance can include:
Systems Analysis
This involves understanding how your business operates, and its day-to-day processes, and suggesting new, innovative technologies or ways of working that may improve efficiency and reduce costs. Think of it as a strategic overview to propel business performance.
Infrastructure Review
This examines the specific hardware, software and similar tools you’re currently using, how they’re interconnected and whether they’re performing as they should be compared to more up-to-date advancements.
Cloud services and security tools are two common elements that are improved through an infrastructure review.
Software Strategy
Some enterprises become very accustomed to the software they use to achieve daily goals, without consideration of more recent software that could do a better job.
An IT consultant will identify which software best meets your needs, or even assist in developing new software, if this is within your budget.
System Monitoring
Allowing an external IT consultant to actively or autonomously monitor your systems remotely can help you avoid the pitfalls of technical glitches or cyber attacks, helping you stay on course without you having to lift a finger.
Are There Different Types of IT Consulting?
Yes. IT technology consulting is a very broad spectrum, encompassing various technical aspects that are essential for business structure and growth. Here are just a few examples of areas of speciality within IT consulting, if you’re looking for assistance in a specific area, and how they can help you:
- Infrastructure and Systems Integration – With so many technologies and services available today, it is essential to strategically choose the software and hardware solutions that will work together seamlessly.
- Cyber Security Consulting – Ensure your business has the essential skills and most robust defences possible to protect sensitive company and customer data by working with an IT security consultant.
- Cloud Strategy – Replace outdated on-site hard drives and servers with versatile cloud environments that can be accessed from virtually anywhere.
- Application and Software Development – Create bespoke new tools to serve the unique needs of your enterprise and customers, rather than relying on pre-existing options.
- IT Strategy and Digital Transformation – Benefit from an all-encompassing overhaul of your technology stack, replacing slow and frustrating systems with streamlined, cost-effective solutions.
Why Do Companies Use an IT Consultant?
Depending on their circumstances, there are many reasons why a company may invest in an external IT consultant:
No In-house IT? Outsource with Confidence
If you don’t have a qualified member of staff on your team, or if the knowledge or resources of your existing IT professional are limited, exploring options from third-party providers can only boost your technology strategies.
Needing External Perspective or Support
Sometimes all it takes to solve even the most complex issues is a second set of eyes – an external expert who brings a fresh perspective and can spot things internal teams might miss.
Just Experienced a Data Breach? Call in the Netcentrix Experts
In critical situations, IT consultants have the experience to mitigate the damage, prevent further escalation and help get your business back to full operations as quickly as possible.
Planning a Digital Transformation? Scale with Smart Tech
As your business grows, it needs to alter its IT infrastructure accordingly to accommodate new starters and technology. IT consultants can show you how to increase your resources without causing roadblocks or unplanned downtime.
Ensuring Compliance and Security
Keeping to data regulations can be a struggle, especially when you’re home to a lot of sensitive customer and company data. An IT consultant can implement tools to make sure you’re always following these rules.
Key Skills of an IT Consultant
IT consultants offer a wide range of valuable skills that can enhance your operations and help you overcome tough challenges. Here are just some you might find useful
- Technical proficiency across software, infrastructure, and security
- Project management (PRINCE2 certified)
- Problem-solving and strategic thinking
- Strong communication skills
- Business alignment and commercial awareness
Netcentrix offers a distinct approach to IT consultancy, designed to deliver measurable results. When you engage our team, you’ll gain access to:
- Tailored consultancy packages
- Transparent communication
- End-to-end support from assessment to execution
- Access to multi-disciplinary teams
- Our partners and accreditations
Work with Netcentrix for IT Consultancy Services
If you’re looking for an IT consultant to support you on your business journey, the team at Netcentrix is here to help.
Whether you’d like to capitalise on new cloud innovations to make your data and tools more accessible, or embrace the latest in cyber security solutions for ultimate safety and compliance, we have the experience and knowledge you need.
Plus, as an approved Microsoft Partner, we’re trusted by one of the world’s leading technology brands to deliver their tools and services to businesses like yours, helping you unlock the full potential of Microsoft’s extensive product portfolio with expert support.
To find out more about how our technical expertise can enhance your business operations, speak to a Netcentrix IT consultant today.
