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IT Support Costs Calculator

Use our IT support costs calculator to determine how much Netcentrix could save from your business IT expenses…

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See what your IT support could cost

Choose Standard or Advanced Support, then add how many users, sites, servers and network devices you need to be covered. Any figure is an estimate rather than a final quote.

IT Support Calculator

Answer a couple of questions to find out how much you can save.










    Additional Support Options

    Additional Support Options

    Switches, routers, and other network hardware

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    What impacts your IT support pricing?

    Your IT support cost depends mainly on how many people you support and what they use. Each extra user or site adds to what needs looking after.

    •   Number of users: the desktops and laptops you need supported
    •   Sites: the more locations you have, the more monitoring and planning you need
    •   Servers: enter physical and virtual servers separately
    •   Network devices: switches, routers and other network hardware
    •   Firewall and WiFi support: optional extras
    •   Support type: Standard or Advanced Support, depending on the cover you need

    The complexity of your IT impacts cost too. The harder your systems are to run, the more support you’ll likely need, as well as any managed security requirements.

    If you’re growing, run the calculator with your projected new number of users and sites to see how your budget will be affected.

    IT Support Cost Calculator - Netcentrix

    Choose between Standard and Advanced support plans

    Standard Support and Advanced Support are the 2 support plans in the calculator, and each one sets the level of cover behind your estimate.

    Can we get a few lines saying which level of support is best suited to what type of business? Only have to be one or two lines for each.

    If you’re not sure which plan fits your business, call 0333 003 0560 and talk it through with an expert.

    Team Leader

    How security affects what you pay for IT support

    •   91% first-time resolution
    •   95% customer satisfaction (CSAT) rating
    •   5 minute average response time
    •   93% of customers rate us excellent

    N-Sure, our managed IT support service, covers end-user support, server support and network support. Everything you support sits under one service, and you get quarterly strategic reviews with your dedicated account manager.

    As a Microsoft accredited partner, Netcentrix also offers Microsoft Services.

    Security and compliance requirements add to the cost of your IT support, because more protection means more to set up and monitor.

    You can add firewall support as an optional extra in the calculator. Our managed IT support includes an annual external penetration test of your public internet address as standard.

    IT Support Calculator - Netcentrix

    How to compare IT support quotes

    •   Check the support hours and when the service desk is open
    •   Confirm whether remote support is unlimited or capped
    •   Ask whether call outs or on-site visits cost extra
    •   Ask how escalation support works when the service desk can’t fix an issue
    •   Check whether email security, web filtering and backup are included
    •   Confirm whether Microsoft 365 support is included
    Controlling Costs - Netcentrix

    Why choose Netcentrix as your managed service provider

    •   91% first-time resolution
    •   95% customer satisfaction (CSAT) rating
    •   5 minute average response time
    •   93% of customers rate us excellent

    N-Sure, our managed IT support service, covers end-user support, server support and network support. Everything you support sits under one service, and you get quarterly strategic reviews with your dedicated account manager.

    As a Microsoft accredited partner, Netcentrix also offers Microsoft Services.

    Cost of IT Support - Netcentrix

    Speak to an expert about your IT support cost

    Once you’ve got your estimate, get in touch to discuss your business needs with Stuart, who will arrange a free consultation.

    Or give us a call directly.

    Get In Touch Today.

    To find out more or to talk to one of our experts, contact us today.