5 Dec 2025|
Why Cyber Security Should Be Top of Your 2026 IT Budget
Cyber criminals are continuing to evolving their strategies and attacks on UK businesses are rising....
Netcentrix provides managed IT support and cyber security services tailored specifically for hospices. We keep systems secure, reliable, and compliant, reducing IT issues so staff and volunteers can focus on delivering compassionate care.
Hospices do extraordinary work. Every day, staff and volunteers provide comfort, dignity and care to patients and families at some of the most challenging times of their lives.
Technology should support that work quietly in the background. When systems are reliable and secure, teams can spend less time dealing with IT issues and more time focusing on care. Netcentrix provides managed IT and cyber security support designed specifically for hospices, helping organisations stay secure, connected and supported.
Hospices rely on a mix of systems, devices and software to deliver care, manage operations and support fundraising. These tools do not always work as smoothly as they could.
Slow systems, unreliable WiFi or ageing devices can make routine tasks take longer than they need to. Volunteers may use personal devices, adding complexity. At the same time, cyber threats are increasing, and even small IT issues can take time away from patient care.
With the right IT support in place, technology can simplify everyday work, improve reliability and keep sensitive patient and donor information safe.
We provide practical, reliable IT and cyber security support that fits how hospices really work. Some risks hospices may face include:
Phishing & Social Engineering: Fake emails or messages impersonating colleagues, suppliers, or healthcare bodies may request sensitive information or system access. Awareness and training help reduce this risk.
Ransomware: Cyber criminals may encrypt files and demand payment. Even small incidents can disrupt care and access to patient records.
Data Loss or Misuse: Lost laptops or phones, unsecured file sharing, and weak passwords can put sensitive data at risk.
Outdated Systems: Software or devices that are not regularly updated may have vulnerabilities that cyber criminals can exploit.
Our managed IT support and cyber security solutions are designed to reduce disruption, improve security, and keep systems running smoothly, so hospice teams can focus on what matters most – providing care.
View our checklist for a quick, practical look at your IT and cyber security. See what’s working well and where small improvements could help.
Good IT and cyber security work in layers. Much like armour, each layer has a role to play. Some protect devices and systems from everyday risks. Others safeguard sensitive patient and donor information. Together, they create a strong but unobtrusive level of protection that allows hospice teams to focus on what matters most.
Our playbook is designed to be practical and easy to use. It explains the common IT and cyber security risks hospices face, and the simple steps that can reduce disruption, improve reliability, and strengthen security. There is no technical jargon and no one-size-fits-all approach. Instead, the guidance reflects how hospices really work, with mixed systems, limited budgets, and teams made up of staff and volunteers.
Benefits of our Managed IT Support services for your Hospice include:
Reliable systems help staff and volunteers spend less time dealing with technology and more time focusing on care.
Strong cyber security reduces risk and helps protect sensitive patient and donor information.
Clear insight into IT and cyber security helps leaders and trustees make informed decisions with confidence.
Proactive monitoring helps prevent issues before they disrupt care.
Friendly, accessible support gives staff and volunteers confidence in the systems they use every day.
Advice shaped by real hospice environments, not one-size-fits-all IT models.
Every hour matters in a hospice. Technology should be reliable, easy to use and quietly supportive of the work happening every day.
Our experience supporting hospices and charities means we understand the need for IT that fits real environments and real budgets. We take care of technology so teams can concentrate on care, comfort and dignity, without unnecessary interruptions or worry.
Expert IT support, advice and solutions when you need them most.
Having supported hospices for many years, our approach is shaped by what works in real hospice environments, not generic IT models.
Our team responds quickly, with an average response time of just five minutes, and resolves 91% of issues at first contact. You’ll get the answers you need without delay.
Take advantage of the latest updates to prevent cyber criminals from accessing sensitive data.
We monitor your IT environment continuously, spotting anomalies and resolving issues before they impact operations, all remotely.
Whether staff work onsite, remotely or in the community, our secure IT solutions work wherever care happens.
Our services are designed around Hospice budgets, without cutting corners.
We help teams understand technology and cyber security so they feel confident and supported.
Keep staff connected and working efficiently with reliable networks, secure access, and optimised device connectivity.
“Netcentrix delivered this plan from inception to completion, and the project ran very effectively. As a hospice we do not employ any internal resource and Netcentrix delivered this project in a true partnership style, updating and communicating at pivotal milestones. We are really happy with the project delivery and outcome.”
At Netcentrix, our experience and proficiency in all aspects of IT speak for themselves, making us an easy choice to give your hospice the support it needs to stay secure.
Our staff are fully trained to deal with any part of your IT infrastructure that requires attention, while offering advice on the latest tools and protocols.
With an average response time of less than five minutes, we’ll ensure your hospice continues to run smoothly for the benefit of all.
Your dedicated account manager will act as your first port of call for any IT-related issues and will work quickly to resolve them.
As an approved Microsoft Partner, we’re trusted by the leading name in computer technology to deliver its products and services to customers just like you.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
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Explore some key Managed IT FAQs
Managed IT support means we proactively monitor, maintain, and secure your technology systems so staff and volunteers can focus on care rather than IT issues.
To find out more about how we can assist your Hospice, speak to a Netcentrix specialist today.
Our service desk responds promptly to support requests, backed by industry leading SLA’s and we provide ongoing monitoring to prevent problems before they occur.
We use strong cyber security measures including multi-factor authentication, encryption, secure backups, and staff training to reduce the risk of data breaches and keep sensitive information safe.
We follow recognised standards such as ISO 27001 for information security management, ensuring robust controls and a structured approach to keeping data safe. Our IT and cyber security services are designed with GDPR best practices in mind, helping hospices protect sensitive patient data and demonstrate compliance.
Yes, we offer a free review of your IT systems, security, and processes, with a simple report highlighting practical steps to improve reliability and protection.
Costs vary depending on the size of the hospice and the services required. We design IT support packages that are scalable and affordable.
We have proactive monitoring and an incident response plan in place to detect threats early and respond quickly, minimising disruption to care.
Find out more about managed IT services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.