Maintain operations and uphold strong IT practices without the need for costly engineer visits with Netcentrix remote IT support.
Struggling to manage IT in-house? Our remote support solutions help UK businesses cut downtime, increase productivity, and access expert help, all without the overhead.
We offer fully bespoke solutions and provide remote support to ensure your unique business needs are met and that you’re well-equipped for any future challenges and growth.
When technical issues arise, you could lose hundreds or even thousands while waiting for an engineer to appear and fix the problem. But it doesn’t need to be this way in the age of cloud computing.
Our team of experts can analyse, diagnose and fix issues with your tech, tools and operating systems remotely, whether contacted via phone, live chat or email, wherever you happen to be.
So whether you’re an SME scaling up, a business with multiple locations, or your staff are a mixture of office, remote and hybrid workers, we’re here to deliver exceptional service.
Reduce IT-related Downtime – Keep productivity and profits high by ensuring your systems run smoothly at all times.
Expert Support Without Hiring In-house – Why spend excessive amounts on new staff when you can hire Netcentrix at a fraction of the cost?
Scalable, Comprehensive Support – We work hard to make sure your support meets increasing demand as you grow.
Proactive Monitoring – By remotely accessing your network and devices, we can eliminate cyber threats before they become a wider problem.
Keep company and customer data secure and accessible by utilising the latest cloud tools and environments.
Suffered a data disaster? We can restore your systems quickly and efficiently from off-site with disaster recovery solutions.
Let us eliminate cyber threats to keep your business operations moving at all times.
If your system isn’t working as smoothly as possible, we’ll work to create synergy and consistency across all your products and devices.
Discover first-hand how businesses like yours have achieved remarkable success with our tailored managed IT support solutions.
Colleagues can enjoy uninterrupted work by not having to deal with constant IT issues.
Utilising external support teams gives you a better defence against emerging cyber threats.
When technical problems or data disasters strike, you can always keep operations moving.
Our expertise and tools ensure you’re always compliant with GDPR and any relevant data rules.
Dedicated Account Management
Your account manager will act as your first port of call for any issues and will keep you updated on any developments.
Years of Experience
With decades of combined experience serving businesses just like yours, you can always trust Netcentrix to get the job done.
Official Microsoft Partners
As approved Microsoft Partners, we’re trusted by the world’s leading computer technology brand to deliver its products and services.
Rapid Support
With an average response time of less than five minutes, you’ll never be waiting too long for the support you need.
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.
Let Me Play Limited
Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!
Roxor Group
Ready to make the most of world-class remote IT support?
Our experts are ready and waiting to help. Fill in your details in the form below, and a member of the team will get back to you shortly.
Absolutely. To solve issues remotely, you’ll need to give Netcentrix remote access to your systems, devices and network. This sounds scary, especially if you’ve never worked with a third-party provider before. But it’s important to remember that Netcentrix are trained, reliable experts with years of experience, so giving us a remote connection via an internet connection to perform system maintenance and specific fixes is perfectly safe.
On top of this, we also adhere to all relevant government guidance on data protection, as well as being ISO certified, and work hard to ensure our cyber security tools and protocols are always up to date. Your data will be in safe hands with us.
When partnering with Netcentrix, here are just some of the devices and systems we support:
For a more in-depth discussion on how we can help your business, speak to a Netcentrix expert today.
Of course. At Netcentrix, we specialise in cloud-based tools, including cloud backups and cloud computing.
So if you’re looking to embrace cloud for the first time in your business operations, or you’re looking to optimise the way cloud is used across your business, you can rely on us. Get in touch with a Netcentrix expert today for more information.
The vast majority of issues can be resolved in remote sessions, without the need for an on-site visit, meaning you’ll rarely be stuck waiting for an engineer to visit your premises and assess the problem.
Hardware faults are generally the only problems that cannot be fixed by an off-site team. In these instances, we’ll arrange for one of our experts to visit your site in person.
If you notice changes in the effectiveness of your new additions, reach out to our service desk for remote assistance.
Find out more about managed IT support services and how they can benefit your business.
To find out more or to talk to one of our experts, contact us today.
