Outsourced IT Services

Maximise productivity and unlock the full potential of your IT infrastructure with trusted outsourced IT experts from Netcentrix.

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Why Choose Outsourced IT Services?

Businesses everywhere rely heavily on their IT staff. But as these enterprises expand, increased demand can limit the ability of in-house staff to perform their roles effectively, leading to disastrous consequences, including:

  • Increased downtime
  • Outdated or inadequate cyber security
  • Compliance risks (e.g. GDPR, ISO)
  • Talent shortages or under-skilled teams
  • Higher long-term costs

By partnering with experienced IT specialists like Netcentrix, you can ease pressure on your internal team while benefiting from expert insight and proven solutions.

Let Netcentrix Take the Stress Out of Business IT

Whether you’re struggling with streamlining operations for improved productivity or you’re concerned IT spending is out of control, Netcentrix is here to help. Our experts will assess your current systems and tools, identifying inefficiencies and improvement areas before delivering tailored solutions that meet your unique business needs. With our guidance, you can benefit from:

  • Predictable monthly costs
  • Faster response to threats
  • Proactive monitoring and management
  • Minimised downtime
  • Scalable IT support for growth
  • 24/7 service availability (if required)
  • Vendor management included (e.g. Microsoft)

To find out more, speak to a member of the team today.

Outsourced IT by Netcentrix

Microsoft Approved Outsourced IT Services

As a certified Microsoft Partner, Netcentrix is in the fortunate position to offer you access to the latest Microsoft technologies to improve your business operations across the board.

With simplified integrations with Office 365, Azure and Microsoft Teams, your employees can benefit from any new additions quickly, while still utilising the tools they’re familiar with, minimising disruption and training time.

Plus, our trained Microsoft engineers follow a security-first mindset, ensuring your security protocols meet all necessary standards to protect company and customer data at all times, for ultimate peace of mind.

Microsoft approved outsourced IT support

Why Choose Netcentrix as your Outsourced IT Services Provider?

Whatever your business goals and wherever you’re located, Netcentrix is here to provide the innovations and expertise you need to eliminate downtime and position yourself strategically for greater success in the future:

  • UK-based support with nationwide reach
  • Decades of experience delivering managed services
  • High customer satisfaction and retention
  • Regular updates and patches handled for you
  • Customisable service packages to fit your goals
  • Strong cyber security posture
Netcentrix- Managed IT and Consultancy Specialists

What is Included in the Outsourced IT Package from Netcentrix?

24/7 outsourced it support

24/7 Remote and Onsite Support

Opt for our comprehensive support package to deal with technical issues at any time.

Improved security through outsourced IT support

Security Monitoring and Threat Detection

By having constant access to your systems, we can spot and eliminate threats for you as and when they appear.

Software support with outsourced IT

Patch Management

We can remotely improve your tools, so you’re always using the most reliable versions.

network performance monitoring

Network Performance Monitoring

Optimise network performance to ensure staff can always work to the best of their ability.

Backup and disaster recovery with microsoft azure

Backup and Disaster Recovery

In the event of a data disaster, we’ll have you back up and running in rapid time.

Compliance and Governance

Compliance and Governance Support Services

Ensure you’re always meeting required data management guidelines, for your own sake and the sake of your customers.

LED Leisure case study

Case Study – LED Leisure

Discover how we helped LED Leisure to save money through moving their business operations to the cloud with Azure Hosting.

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Business Benefits of Outsourcing IT

Lower Total Cost of Ownership (TCO)

Reduce unnecessary spending with outsourced IT support, cutting the need for further in-house staff or expensive hardware.

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Focus on Profit-Driving Activities

Your third-party experts will implement changes designed to offer impressive financial gains as quickly as possible.

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Access to Enterprise-Level Tools at SMB Cost

Take advantage of our industry-standard tools at a fraction of the cost of paying for them directly.

Transparent and Predictable Monthly Pricing

With Netcentrix, you’ll never be hit with a surprise bill. Just a single, easy-to-follow monthly cost that doesn’t break the bank.

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Risk Reduction

Our experts work hard to make sure you’re following all necessary compliance rules to the letter, drastically reducing the chances of a successful cyber attack.

Focus on What You Do Best with OurOutsourced IT Services

At Netcentrix, we take a more personal approach to your IT needs than other service providers. 

Acting as an extension of your team, we apply our deep expertise and cutting-edge tools to remove IT roadblocks, so your people can focus on what matters most.

The result? A lot of saved time and enhanced productivity, meaning you’ll reap the benefits far quicker than if you were working alone.

No Hidden Surprises

From day one we will be upfront about the costs of the project to ensure, so you can plan and budget effectively.

Highly-accredited Experts

When you work with Netcentrix you have the peace of mind that you are working with highly-experience and accredited industry experts.

Vast Product Range

Our large solution portfolio means we have everything you need to take your business to the next level. Alongside our solutions, you will benefit from our highly knowledgable and customer-focussed service.

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First Time Resolution

91% of faults are fixed within the first attempt

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Customer Satisfaction

Above industry average CSAT Score

5 Mins

Response Time

You can rely on a quick answer to your support request

93%

Rate Us Excellent

93% of customers rated us good or excellent

Our Customers

Supporting customers with their technology needs for almost 30 years.

“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”

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Andrew Wilson

Charis

“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”

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Matthew Brown

LED Leisure

“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”

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Mike Smith

Castle Spring Group

“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”

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Daniel Frear

Alfa Travel

Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.

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Melanie Paul

Let Me Play Limited

Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!

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Karim

Roxor Group

Contact Netcentrix for a Bespoke Outsourced IT Package

Ready to embrace the many advantages on offer by working with third-party experts? Discover how Netcentrix’s outsourced IT services can improve performance, reduce costs, and protect your business with expert support and enterprise-grade solutions.

Fill out your details in the form below, and a member of our team will be in touch with you as soon as possible.

Netcentrix Support Team

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    Frequently Asked Questions

    Explore some key IT Consultancy FAQs

    Can we switch to Netcentrix if we're unhappy with our current managed service provider?

    Absolutely. If you’re not satisfied with your current provider, we’ll ensure a smooth transition and build a service model that delivers real value from day one.

    Speak to a Netcentrix expert today to learn more.

    We already have an in-house IT expert. Why do we need Netcentrix?

    This is a common question. If you’re not familiar with outsourced IT support services, and you already have an in-house team working hard, outsourcing companies to assist with your IT needs may seem strange.

    But along with relieving pressure from your team as your company grows, encouraging operational efficiency, Netcentrix can also spot areas of improvement and vulnerabilities thanks to our specialised expertise that may have been missed by your staff, due to their familiarity with your ways of working.

    Not only that, but choosing an external support team may actually lead to serious cost savings compared to paying a full-time salary or salaries. Making partnering with us the more cost-effective option.

    How can Netcentrix implement robust security measures?

    Data security and the prevention of cyber threats are a key talking point for many businesses today, and at the rate cyber attacks are occurring, there’s a very good reason.

    If improving your cyber security measures is a priority, you are in the safest of hands with us. As a proactive support partner, we don’t wait for you to reach out before preventing attacks. We’ll monitor your systems and network remotely and, should an anomaly be detected, a dedicated technical consultant will investigate the issue and remove any threats before they can cause widespread problems throughout your business – all without you having to lift a finger.

    For a detailed breakdown of our cyber security solutions, speak to a Netcentrix expert today.

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