The Role
We are looking for a Vendor & Product Manager to join our dynamic and expanding IT Managed Services team. This role requires an individual with previous experience and knowledge of Cloud IT Managed Services and cloud IT solutions, who loves working with vendors and their products.
As a Vendor & Product Manager, you will play a crucial role in directly managing and supporting the product catalogue of our growing IT Managed Services business.
Your primary responsibility will be to work with existing and new vendors, to support the ongoing delivery, day-to-day management & performance of our in-life products and services.
Some of the responsibilities of a MSP Vendor & Product Manager at Netcentrix include:
- Vendor and Product Management: You will be the primary point of contact for our vendors and their associated MSP products. You will manage product lifecycles, including market research, launch, pricing, and end-of-life strategies.
- Communication and Rollout: Effectively communicate and implement product updates and enhancements from vendors, ensuring internal alignment and staff training.
- Commercial Acumen: Negotiate optimal vendor contracts, develop pricing strategies, and deliver against financial targets.
- Vendor Management: Maintain vendor accreditations, manage incentives, and oversee supplier portals.
- Business Growth: Contribute to revenue and profit growth through effective product management.
Role requirements include:
- Excellent knowledge of IT Cloud/MSP products and services, particularly:
· Microsoft Azure, Azure Backup & Azure Site Recovery.
· Microsoft 365 & Microsoft Azure platforms/licencing.
· Microsoft Intune & Autopilot (endpoint manager) etc.
· Microsoft EM&S, Identity Protection & Information Protection
· Microsoft Teams, Direct Routing & Operator Connect
· Microsoft Sharepoint & OneDrive
· Microsoft Defender suite
· Microsoft Secure Score
- Demonstrable experience and a proven track record of successful vendor engagement and management.
- Previous experience in developing ongoing working relationships with vendors & suppliers to achieve KPI’s and targets.
- A confident, innovative, creative, and decisive approach to the challenges presented through IT MSP products and services.
- Excellent attention to detail to ensure the information being shared is always accurate, reliable, and right the first time.
Work should be both enjoyable and rewarding, and at Netcentrix, it is!
We’re committed to investing in our employees—offering the latest training and accreditations and creating a fun workplace. This dedication ensures that we consistently deliver nothing but the best to our clients too. If you’re looking to work in the exciting world of technology, in an environment that encourages individuality and creativity, with progression opportunities, and benefits that reward your hard work, get in touch.
- Hybrid working*
- Enhanced Maternity & Paternity Leave
- Employee loyalty rewards
- Accredited Investors in People organisation
- Regular company events
- Plenty of scope for progression and opportunities for training – technical and management
- Achievement celebrations & rewards
- 25 days holiday + bank holidays + 1 volunteering day
- Your Birthday off
- Medical schemes and cycle-to-work initiatives
- Mental wellbeing and financial wellbeing support
- Check out our careers page for more info on our benefits!
*Dependent on role.
Netcentrix is part of the New Technology Group – an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Read our recruitment privacy notice here.
