Managed IT support services for small businesses with no in-house IT team. You get a UK service desk that answers in about five minutes and monitoring that catches problems before your staff notice them.
You probably don’t have an IT person. IT goes to whoever has the time. Then a server fails, or your network drops and work stops. Our small business IT support team picks it up before it turns into a big problem.
Most small businesses only think about IT when something breaks. Then you call an engineer, pay for the visit and lose half a day waiting around.
Managed IT support gives you an always-on support company looking after your systems for you.
Our service desk handles day-to-day hardware and software problems by phone, live chat or email. Behind that, we monitor your servers and devices, apply patches and log cases with vendors on your behalf.
Unplanned downtime costs you twice. Once for the repair, again for the hours no-one could work.
Our monitoring runs across servers, network hardware and user devices. We flag failing equipment, software faults and missed patches before work stops. We’ll even tell you what hardware to replace and when.
Old kit slows people down, and unsupported hardware creates a security risk. If something breaks, we fix 91% of faults first time.
N-Sure covers your small business’ servers, networks and users. You can use one or all services or the combination that works best for your business. If you’re not sure, an initial consultation helps us provide the best advice.
Get unlimited remote help with 24 hour monitoring and managed patching across any physical, virtual and cloud servers.
Manage your small businesses firewalls, routers, switches and access points, with monitoring and firmware updates handled for you.
Give your team someone to call when something happens or they need information. N-Sure User Support gives you a UK service desk, device management and Microsoft 365 support during your business hours.
We’ve supported customers with their technology needs for almost 30 years.
Get in touch by phone, live chat or email. We’re available during your business hours as standard with 24/7 support available as an add on.
We watch your systems at all times, dealing with threats as they come up.
If you lose data, we restore your system from off-site copies to get you working again quickly.
Keep your data secure and available on any device with an internet connection.
91% of faults are fixed within the first attempt
Above industry average CSAT Score
You can rely on a quick answer to your support request
93% of customers rated us good or excellent
Since seamlessly moving to the cloud, LED Leisure have managed to save in the region of £100,000 on costs and now have a flexible set-up where they can open pop-up sites with ease. Check out the video to see how this was achieved.
One monthly cost per user without call-out fees. Your IT spend stays predictable in line with your team and network size.
Scale your network and users as your business grows and scale the amount of IT support you need.
You get all the monitoring, patching and security tools that would cost more to buy and run in-house, all managed by an external team of managed IT experts.
Off-site backups and recovery tests make sure data is securely backed up so hardware failures or cyber attacks don’t cost weeks of repairs.
Supporting customers with their technology needs for almost 30 years.
“I would absolutely recommend working with Netcentrix, as they take the time to understand your business. The level of expertise shown by the team is great…”
Charis
“Netcentrix have come through every time for me, in terms of quality of product, price of product and the delivery of that product.”
LED Leisure
“The Netcentrix team is very professional, they work out what the business needs and come up with the right solution at the best price. That’s why I go back to them; I trust their judgement.”
Castle Spring Group
“Netcentrix have provided us with outstanding support for the last 12 months. We have used other companies in the past and Netcentrix clearly understand our requirements more than others we have used.”
Alfa Travel
“Netcentrix quickly responded to my call for help. They contacted me promptly and resolved the issue in a supportive way.”
Let Me Play Limited
“Netcentrix provided exceptional IT consultancy services! Their knowledgeable team quickly addressed our needs with tailored solutions, ensuring our systems ran smoothly. Highly professional and responsive—highly recommend!”
Roxor Group
Tell us how your business runs and what your IT looks like. Complete our form or get in touch with us to discuss your needs with Stuart, who’ll arrange a consultation.
Explore some key Cyber Essentials Plus FAQs
It depends on your number of users and how much IT cover you need. End-user support is priced by named user on two service levels. Any network support is a fixed monthly cost. You can use our IT Support Cost Calculator for an estimate.
No. Our small business IT management services are based on service and user count, so you can benefit no matter how small or big your business is.
We’d recommend around 30 days for onboarding. We’ll set up your secure access, document your network and agree your service levels.
Find out more about Cyber Essentials Plus and how it can benefit your business.
To find out more or to talk to one of our experts, contact us today.
